Madison Health Solutions Limited, one of Zambia’s market leaders and pioneers in the administration and provision of Medical Schemes and health related products and services invites applications from suitably qualified candidates to fill the position of Business/Operations Manager to be based in Lusaka.
  • At least five years’ experience in retail shop management
  • Experience in healthcare operation management
  • Experience in managing a pharmacy
  • Must possess a valid and current driver’s license
  • Advanced computer skills
  • Risk-Management Quality Assurance
  • Inventory Control
  • High level of self-motivation, initiative, flexibility and ability to work under pressure
  • Minimum Bachelor’s degree in related field
1.     General Management
  • Sales Management
  • Inventory Management
  • Monitor quality control of products and services
  • Ensure a pleasing experience for customers
  • Planning, directing and coordinating eye care services
  • Develop and maintain a working knowledge of the medication use
  • Ensure that the Company’s operations are efficient and effective as to advance the profit and other objectives of the company – Full P&L responsible
  • Ensure that the company’s processes and administrative environment remain efficient and effective at all times.
  • Assist in developing and implementing strategic goals and initiatives of the pharmacy and optical centre
  • To meet the strategic objectives, targets, budgeted income and profits of the companies as agreed from time to time.
  • Assure compliance with all legal and regulatory requirements.
  • Continuously review performance of the company and make recommendations to the Managing Director on measures to be taken for improvement.
  • Quality reporting and analysis, while making recommendations and advices to management and     assisting with the implementation of these recommendations to improve performance
  • Ensuring that all internal and external audit recommendations are promptly and timely addressed.
  • Sourcing for suppliers
2.     Marketing, Product Development and Distribution Channels.
  • Source for and introduce new products.
  • Develop and implement new distribution channels.
  • Develop and implement new Strategic alliances.
3.    Capacity Building
  • Responsible for enhancing capacity in junior staff.
  • Ensure that staff training and development plans are in place and managed to the full expectations of the company.
  • Train key personnel as way of transferring skills to enhance capacity in Staff.
If you think that you meet the above requirements, you are invited to submit your application letter and CV electronically to the Group Human Resource Manager to
Closing date is Friday 29 January 2016.
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