Group Chief Operating Officer , Advans Bank

The Group Chief Operating Officer reports directly to the CEO of the Advans group. The Group COO is responsible for driving the development of the network’s operations, in a sustainable and responsible manner, in line with the strategy defined by the Board of Directors. Responsibilities include:
  • Driving the development of lending and deposit operations in the Advans group, with the objective of improving outreach (including  diversification to new strategic target segments) and customer satisfaction, while maintaining a strong profitability, minimizing  operational risks, and applying industry best practices in terms of customer protection.
  • Developing and continually improving a set of standard policies, processes and procedures (the “Advans Model”), related to credit, deposits, financial services and IT operations, and making sure that the Advans Model is adequately implemented across the network.
  • Ensuring that the Management Information Systems in place can support the development of operations, by providing innovative solutions which are safe, reliable and cost-efficient and adapted to the evolving needs of the business.
  • Leading and coordinating grant mobilization efforts with the Investment team at group level.
  • Directly supervising two units and one department, representing around 20 staff, focusing on talent development and driving performance.
  • Participating actively in the Executive Committee of the group, taking part in strategic discussions and proposing effective and practicable solutions.
  • As a key manager of Advans, ensuring the proper representation of the group to third parties when necessary.
Desired profile
  • Master’s degree or equivalent in Management, Economics, Banking, Finance or Development;
  • 15 to 20 years’ experience, including a minimum of ten years’ experience in senior managerial positions in microfinance institutions or retail banks;
  • Significant exposure to developing countries, in multicultural contexts, ideally within organizations or companies with a social mission.
Required Skills
  • Fluent English and French;
  • Having to face internal and external challenges, the chosen candidate should be able to deal with difficult or sensitive situations, and have strong negotiating and persuasion skills;
  • Adaptability and openness to new and different approaches will facilitate the candidate’s integration in the group, as well as good interpersonal and communication skills;
  • A sense of priority combined with resilience and the ability to cope in stressful situations are needed so as to manage the large scope of responsibilities attached to the position.
To apply
Please go to the Job Opportunities (“apply now”) page of our
Only shortlisted applicants will be contacted. You will find more information on our website

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