CARE Zambia is seeking an enthusiastic and motivated Sales Officer to work with the social business, Live Well.  Live Well supports a network of community health entrepreneurs (CHEs) or “Agents” in Zambia who promote and sell products that improve health and well-being, such as basic medicines, nutritious foods, sexual and reproductive health products, and solar lights.
This is a tremendous opportunity to build an operation that has the potential to dramatically improve the health and livelihoods of millions of low income Zambians.   If you are a natural entrepreneur and leader who loves working with people, apply to join the Live Well sales team
Position:  Sales Officer
Location:  Lusaka
The successful candidate in this role, must be able to motivate others, have strong business skills, and want to be part of a cutting edge team that is setting the mark for how a social enterprise can improve access to health in a sustainable way. The Sales Officer will be a member of a small team, reporting to a Regional Manager at Live Well.
Agent Support and Motivation
  • Recruit, support, and manage Agents.
  • Motivate Agents to achieve sales and impact targets. Work to support strong performers, to increase effectiveness of medium performers, and increase or remove poor performers.
  • Implement marketing and promotional activities to support Agents’ sales goals.
  • Ensure all Agents know and follow health protocols (esp. referring and reporting adverse events).
  • Lead monthly meeting of Agents.
Operations Management
  • Manage finances from restocking and ensure that the books balance: cash matches sales on a daily basis.
  • Manage product returns and promptly escalate complaints to supervisor
  • Support monthly stock-take including identification of expired or at-risk stock.
  • Conduct periodic price surveys in Live Well communities.
  • Manage sales process and ensure all sales are logged in the system. Review sales performance, log market intelligence, and contribute to forecasting.
  • Manage credit: deposit, timely repayments, rigorous reporting.
  • Build strong community relations.
  • Support donor and media visits.
Essential experience, capabilities and qualifications
  • Diploma in Marketing, Business Management, Health or Social Work-related areas
  • Minimum 1-year experience in sales and/or health/community-related work.
  • Team player with a drive for results.
  • Ability to provide guidance to Agents.
  • Ability and willingness to work extensively in the field.
  • Ability to interact with public health centre staff, community leaders and elders, Agents, and consumers.
  • Ability to work under minimum supervision.
  • Ability to test new innovations and learn fast.
  • Proficiency with MS-Word and Excel and general computer proficiency.
  • Excellent oral communication skills in English and local language.
  • Experience in handling microcredit a plus.
  • Nyanja, Bemba, Chewa speaking added advantage.
We offer an attractive salary package with bonus opportunities, plus health insurance and the opportunity to enter an exciting career path within a fast and growing mission-driven team. This is a fixed term contract ending in Quater1 2017 with the possibility of extending.
Please send your applications and CVs to or to the undersigned not later than Friday, 24ThFebruary 2016. Only shortlisted and successful candidates will be contacted.
Women are particularly encouraged to apply.
Director – Program Support Services,
Plot 9 Chitemwiko close,Kabulonga,
P.O. Box 36238, Lusaka
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