Social counselor – Urban Refugee Project (URP)

Action Africa Help Zambia (AAHZ) is a Non-Governmental Organization working as an Implementing Partner for the UNHCR in the Refugee Programs. Our organization is seeking for a suitably qualified, dedicated, experienced and with a heart for doing humanitarian work to fill in the position of Social Counselor
Job Title: Social counselor – Urban Refugee Project (URP)
Reports to: Community services coordinator, AAH Zambia
Responsible for: Outreach centers and Outreach community workers
Liaises with: AAHI, AAHZ Country Office, and all project staff, as well as UNHCR and other NGOs and or important stakeholders to ensure appropriate mechanisms of efficient coordination are in place and adequately functional in handling refugees.
  1. Asylum seekers and other persons of concern in the urban area
  2. Conduct home visits in the community together with the outreach volunteers
  3. Ensure all the outreach volunteers receive technical and material support
  4. Write reports on the months activities
  5. Assist in conducting Best Interest Determination processes for unaccompanied and separated children of concern and other children at risk
  6. Identify persons of concern at risk and ensure timely
Duty station: Lusaka, Zambia
Job summary:
The social counselor will be stationed at Makeni refugee transit center. He/she shall be required to provide psychosocial counseling to displaced individuals, follow up all the cases received, profiling and keep records. He/she will directly report to the Community Services Coordinator
To ensure accountability, partner compliance, report writing at all times. To ensure community participation, involvement and contribution thereby ensuring community ownership in all sectors of AAH Zambia’s humanitarian work
Tasks and Responsibilities:
  1. Assist in ensuring that all identified refugees, asylum seekers and other persons of concern are informed about their rights and obligations and on how to access relevant procedures.
  2. Assist in identifying sustainable solutions for persons of concern
  3. Provide psychosocial counseling services to refugees referral to relevant institutions/services
  4. In collaboration with other relevant units (e.g. medical coordinator) ensure timely submission of protection need identification forms for person of concern at risk
  5. Ensure timely identification and disbursement of funds for children in need to be assisted with education support
  6. Receive and refer all GBV cases to AAH-Z legal counselor
  7. Conduct child right sessions in the outreach centers
  8. Keep the coordinator informed with all the activities being implemented in the outreach centers
  9. Supervise the outreach centers and ensure that the monthly rentals are paid
  10. Make requests for volunteers allowances
  11. Monitor all the activities in the outreach centers
  12. Distribute materials in the outreach centers to the identified vulnerable refugees
  13. Ensure key results indicated in the operational plans are satisfactorily achieved. Any problems identified are discussed with the Project Manager and the AAH-Z URP management team and staff so as to develop and implement appropriate solutions;
  14. Track the performance of the project activities and outputs against expected results and adjust implementation processes to ensure the project is progressing towards the intended outcomes;
  15. Track project progress, project expenditure against approved budgets, anticipate any deviations and recommend and take action on relevant and required adjustments;
Expected Results:
  1. Project operational plans developed, regularly updated and followed;
  2. Community mobilization and identification and data capturing tools work effectively
  3. Create a shared vision, among all staff, on project objectives and their role in achieving these;
  4. Support and guidance to on project matters provided to facilitate adequate project implementation and achievement of the desired results;
  5. Overall coordination, networking and strategic partnerships to project implementation established and made functional;
  6. Project monitoring and evaluation (based on project indicators) regularly carried out, and timely reporting to important stakeholders ensured;
Level of Authority:
  1. Supervision of all outreach volunteers and outreach centers ;
  2. Responsible for allocation and prudent management of project resources in liaison with the community services coordinator.
  1. A Diploma in Social Work, any other appropriate qualification. A degree in these fields will be an added advantage;
  2. Experience in Community led intervention and working with refugees will be an added advantage.
  3. Excellent writing skills, computer literate and fluency in the local language spoken in Lusaka is another comparative advantage
If you meet the required qualifications, send your application letter, CV and certificates to not later than 26th February 2016.
Only shortlisted candidates will be communicated to.
Related Posts Plugin for WordPress, Blogger...

Popular Posts


AB Bank Zambia Abt Associates ACC Anti Corruption Commission Zambia Access Bank Accountant Administration Afdb African Development Bank Agriculture Airtel Zambia Atlas Copco Zambia AU African Union Aviation Jobs AWF African Wildlife Foundation BancABC BANKING JOBS Barclays Bank Zambia Blantyre BOZ Bank of Zambia British Council in Zambia CARE INTERNATIONAL ZAMBIA Cavmont Bank Center for Infectious Disease Research in Zambia CHAI Clinton Health Access Initiative Chamber of Mines of Zambia Chibombo Chililabombwe Chingola Chipata Chirundu Choma Citibank Civil Engineer Climate Change and Environment COMESA Community Development Jobs Consultancy Copperbelt Copperbelt Energy Corporation Copperbelt University CRS Catholic Relief Services Customer Care Customer Support - Technical Support Danish Refugee Council DBZ DEVELOPMENT BANK OF ZAMBIA Democratic of the Congo Driver Jobs ECOBANK ZAMBIA Economist Education EGPAF Elizabeth Glazer Pediatric AIDS Foundation ELECTORAL COMMISSION OF ZAMBIA Electrical Engineering Environmental Jobs ERB Energy Regulation Board ESAMI Eastern and Southern African Management Institute FHI360 Finance Finca Malawi FINCA Zambia First Quantum Minerals Ltd FNB FIRST NATIONAL BANK ZAMBIA Food and Nutrition GOVERNMENT JOBS Graduate Trainee Health Hospitality Jobs HPCZ Health Professions Council of Zambia Human Resources Human Rights ICT JOBS Insurance Jobs Internship IRC International Rescue Committee Islamic Relief Jhpiego Kabwe Kalulushi Kalumbila Kasama Kasumbalesa Kitwe Konkola Copper Mines plc Lecturer Legal Aid Board Legal Jobs Librarian Lilongwe Livingstone LMC Lumwana Mining Company Limited Lubambe Copper Mine Limited Lumwana Lusaka Lusaka University Maamba Collieries Limited Malawi Jobs Marie Stopes Zambia Marketing Mazabuka Mechanical Engineering MEDIA AND COMMUNICATIONS MEDICAL STORES LIMITED Mining Jobs Ministry of Gender and Child Development Ministry of local government and housing MKUSHI Mongu Monitoring and Evaluation Mopani Copper Mines PLC MPIKA MTN Zambia MU MULUNGUSHI UNIVERSITY Mufulira NAPSA National Pension Scheme Authority National Airports Corporation National Milling Corporation NCC NATIONAL COUNCIL FOR CONSTRUCTION Ndola NEPAD NFNC National Food and Nutrition Commission NGO JOBS NHA National Housing Authority NLACW National Legal Aid Clinic for Women NPA National Prosecution Authority NRFA National Road Fund Agency NU Northrise University OXFAM PACRA Patents and Companies Registration Agency PACT PATH INTERNATIONAL PC Population Council Peace Corps Zambia PIA Pensions and Insurance Authority Plan International Procurement Jobs Project Manager PSI Puma Energy International Purchasing - Supplies Manager PwC RDA Road Development Agency Records Management Research Restless Development Rural Electrification Authority SADC Southern African Development Community Sales Sandvik Save the Children SCHOLARSHIPS Security Jobs SNV ZAMBIA Solwezi Standard Chartered Bank Statistician SUPPLY CHAIN Teaching Jobs Telecommunications The World Bank UN United Nations UNDP UNICEF UNZA University of Zambia US Embassy in Zambia USAID Zambia Veterinary Council of Zambia Volunteering VSO Voluntary Service Overseas WaterAid Zambia WFP World Food Programme WHO World Health Organization Workers Compensation Fund World Vision WWSC Western Water and Sewerage Company Zambia Banks Zambia Breweries Plc Zambia Catholic University Zambia Red Cross Society Zambia Sugar Plc Zamtel Zanaco Zambia National Commercial Bank ZAWA Zambia Wildlife Authority ZDA Zambia Development Agency ZEMA Zambia Environmental Management Agency ZESCO Zambia Electricity Supply Corporation Limited ZICA Zambia Institute of Chartered Accountants ZICTA Zambia Information n Communications Technology Authority Zimbabwe ZIPAR Zambia Institute for Policy Analysis and Research ZNBS ZAMBIA NATIONAL BUILDING SOCIETY ZRA Zambia Revenue Authority ZTB Zambia Tourism Board ZWMA Zambia Weights and Measure Agency