DEPARTMENT: Housekeeping
REPORTS TO: Executive Housekeeper
To serve the needs of the business, our guests and our colleagues by overseeing the hotel’s activities in the areas of Housekeeping and Laundry, ensuring that all areas of the hotel are well maintained and cleaned, and providing guests and employees with a safe and orderly environment.
At Avani, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.
  • Full Grade 12 certificate
  • Diploma in Hotel Management
  • 3 – 5 years’ experience
  • Computer literate
Planning and Organising
  • Plan manpower requirements to achieve an efficient usage of labour, considering business needs and seasonal trends.
  • Prepare yearly budgets for housekeeping.
  • Remain fully accountable for revenue objectives.
  • Makes recommendations to the Executive Housekeeper or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair as part of the Care programmes.
  • Work with colleagues across the hotel to ensure all guest requirements are met.
  • Oversee and manage the entire housekeeping function of the hotel. Sets and reviews standards and ensures that they, through effective training, they are communicated to all Housekeeping staff.
  • Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
  • Ensure health & safety requirements are adhered to.
  • Ensure that departmental SOP’s/LSOP’s are current and in effect and available for all associates to use as reference, revise and update when necessary.
Departmental Leadership
  • Ensure that that Housekeeping professionals are fully aware of hotel strategy, and that their work is aligned with these requirements
  • Liaise with HR over all employee matters including recruitment and interviewing.
  • Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
  • Control payroll and business expenses of the department.
  • Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
  • Ensure that lost and found articles are stored properly and that the correct logs are maintained.
  • Co-ordinate work of external contract cleaners if required.
  • Ensure that par levels of linen, toweling and uniforms are current, a summary report should be sent to accounts. Take an accurate linen inventory bi-monthly.
  • Complete guest supply inventory each period end.
  • Prepare a complete summary each period for critique of all housekeeping areas, all variances or shortfalls to budget must be qualified.
  • Develop and maintain a motivational working environment within the department and positive relations with other departments.
  • Train staff to become multi skilled in all facets of housekeeping and associate departments.
  • Initiate measures to minimize all wastage of materials and amenities are used in the department.
  • Exceptional communication and interpersonal skills
  • High levels of integrity, strict confidentiality and attention to detail
  • A team player with the ability to work under pressure
  • Act with personal professionalism and integrity at all times
If you meet the requirements, please send your applications before 12 March 2016. Kindly indicate the position in the subject of the email.
The Human Resources Manager
Sun International Zambia Limited
P O Box 60151
Related Posts Plugin for WordPress, Blogger...

Popular Posts


AB Bank Zambia Abt Associates ACC Anti Corruption Commission Zambia Access Bank Accountant Administration Afdb African Development Bank Agriculture Airtel Zambia Atlas Copco Zambia AU African Union Aviation Jobs AWF African Wildlife Foundation BancABC BANKING JOBS Barclays Bank Zambia Blantyre BOZ Bank of Zambia British Council in Zambia CARE INTERNATIONAL ZAMBIA Cavmont Bank Center for Infectious Disease Research in Zambia CHAI Clinton Health Access Initiative Chamber of Mines of Zambia Chibombo Chililabombwe Chingola Chipata Chirundu Choma Citibank Civil Engineer Climate Change and Environment COMESA Community Development Jobs Consultancy Copperbelt Copperbelt Energy Corporation Copperbelt University CRS Catholic Relief Services Customer Care Customer Support - Technical Support Danish Refugee Council DBZ DEVELOPMENT BANK OF ZAMBIA Democratic of the Congo Driver Jobs ECOBANK ZAMBIA Economist Education EGPAF Elizabeth Glazer Pediatric AIDS Foundation ELECTORAL COMMISSION OF ZAMBIA Electrical Engineering Environmental Jobs ERB Energy Regulation Board ESAMI Eastern and Southern African Management Institute FHI360 Finance Finca Malawi FINCA Zambia First Quantum Minerals Ltd FNB FIRST NATIONAL BANK ZAMBIA Food and Nutrition GOVERNMENT JOBS Graduate Trainee Health Hospitality Jobs HPCZ Health Professions Council of Zambia Human Resources Human Rights ICT JOBS Insurance Jobs Internship IRC International Rescue Committee Islamic Relief Jhpiego Kabwe Kalulushi Kalumbila Kasama Kasumbalesa Kitwe Konkola Copper Mines plc Lecturer Legal Aid Board Legal Jobs Librarian Lilongwe Livingstone LMC Lumwana Mining Company Limited Lubambe Copper Mine Limited Lumwana Lusaka Lusaka University Maamba Collieries Limited Malawi Jobs Marie Stopes Zambia Marketing Mazabuka Mechanical Engineering MEDIA AND COMMUNICATIONS MEDICAL STORES LIMITED Mining Jobs Ministry of Gender and Child Development Ministry of local government and housing MKUSHI Mongu Monitoring and Evaluation Mopani Copper Mines PLC MPIKA MTN Zambia MU MULUNGUSHI UNIVERSITY Mufulira NAPSA National Pension Scheme Authority National Airports Corporation National Milling Corporation NCC NATIONAL COUNCIL FOR CONSTRUCTION Ndola NEPAD NFNC National Food and Nutrition Commission NGO JOBS NHA National Housing Authority NLACW National Legal Aid Clinic for Women NPA National Prosecution Authority NRFA National Road Fund Agency NU Northrise University OXFAM PACRA Patents and Companies Registration Agency PACT PATH INTERNATIONAL PC Population Council Peace Corps Zambia PIA Pensions and Insurance Authority Plan International Procurement Jobs Project Manager PSI Puma Energy International Purchasing - Supplies Manager PwC RDA Road Development Agency Records Management Research Restless Development Rural Electrification Authority SADC Southern African Development Community Sales Sandvik Save the Children SCHOLARSHIPS Security Jobs SNV ZAMBIA Solwezi Standard Chartered Bank Statistician SUPPLY CHAIN Teaching Jobs Telecommunications The World Bank UN United Nations UNDP UNICEF UNZA University of Zambia US Embassy in Zambia USAID Zambia Veterinary Council of Zambia Volunteering VSO Voluntary Service Overseas WaterAid Zambia WFP World Food Programme WHO World Health Organization Workers Compensation Fund World Vision WWSC Western Water and Sewerage Company Zambia Banks Zambia Breweries Plc Zambia Catholic University Zambia Red Cross Society Zambia Sugar Plc Zamtel Zanaco Zambia National Commercial Bank ZAWA Zambia Wildlife Authority ZDA Zambia Development Agency ZEMA Zambia Environmental Management Agency ZESCO Zambia Electricity Supply Corporation Limited ZICA Zambia Institute of Chartered Accountants ZICTA Zambia Information n Communications Technology Authority Zimbabwe ZIPAR Zambia Institute for Policy Analysis and Research ZNBS ZAMBIA NATIONAL BUILDING SOCIETY ZRA Zambia Revenue Authority ZTB Zambia Tourism Board ZWMA Zambia Weights and Measure Agency