Friday, March 11, 2016


SD Settlements Analyst5


Primary purpose:

Prudently process High value, tax and low value transactions
Paying and receiving local and foreign currency cheques and cash
Link between the ZECHL and the bank on all matters relating to PIC and BOZ with the bank on all matters relating to RTGS/ZIPS
Maintain effective communication with other commercial banks, counterparties and market participants
Liaison between Product Managers, RMs, Marketing etc.
Support Citiservice in providing after sales services on the respective products

Major Objectives:

To ensure that monetary value is obtained on both Local and Foreign Cheques drawn on other Banks and RTGS and DDACC inflows are credited on our clients accounts.
Timely processing of customer transactions
Prevent frauds by performing due diligence on instruments and instructions
All overdrawn accounts should be adequately funded or have OD approvals in place.
Provide support on all projects on the platform where possible
Receiving and processing cash ,within the established controls and standards of the country

Principal Accountabilities:

Meeting customer (both internal and external) satisfaction by processing client instructions timely.
Resolving customer queries coming through Citiservice, within 48 hrs.
Act as back up to members of the unit
Perform monthly proofs of accounts to ensure there is no misstatement of account balance in the Financial Statements
Daily reconciliation of suspense and nostro accounts
Ensure continuous improvement of Departmental processes by participating in projects
Timely submission of all regulatory and internal reporting
Ensure approvals are obtained for any exceptional processing and ensure timely escalation
Ensure that handoff process with outsourced services is adhered to: TROPS SA, Poland CC




Leadership qualities
Team player
Of mature disposition and focused on achieving department objectives

Managerial Skills:

Should be able to manage both him/herself and other people


Must have understanding of banking and basic book keeping skills for proper processing/authorization of transactions


Appreciate Bank controls

Personal Attributes:

Team Player
Of mature disposition and focused on achieving department objectives


Position requires someone with a degree and any banking experience is an added advantage.


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