LOCAL CONSULTANT , United Nations World Food Programme

VA Number: 003/03/2016
The World Food Programme (WFP) seeks to recruit a qualified, self-motivated and experienced professional to fill the following position:
POSITION: Local Consultant
DURATION: 3 months (renewable)
DUTY STATION: Lusaka, Zambia
Primary Purpose:
The Consultant will support the day to day operations of the Scaling up Nutrition (SUN) Business Network Distribution Consolidation Platform in Zambia. The consultant will serve as the administrator for the distribution platform and provide support on all activities linked to the “Dial-A-Load” distribution model.
The consultant will be responsible for ensuring that the pilot phase of the ‘’Dial-A-Load’’ initiative starts off and is served efficiently in terms of administrative support within WFP and the initial participating members of the pilot. The role will be primarily support implementation of the major initiatives of the distribution pillar under the SUN Business Network Zambia Strategy (2015 – 2017).
General Tasks
  • Responsible for the day to day operations of the “Dial-A-Load’’ Initiative under the SUN Business Network Program.
  • Maintain constant daily communication with ‘’Dial-A’-Load’’ participants
  • Responsible for linking the nutritious food suppliers with transporters.
  • Call up nutritious food processors and transporters on a day-to day basis and assist them to coordinate the transportation of nutritious food products
  • Maintain and monitor a ‘’Dial-A-Load’’ dedicated email account which will be used for the day to day activities of the consolidated platform
  • Plan and organize innovative tactics to implement and run the ‘’Dial-A’-Load’’ Platform
  • Review weekly action plans and co-ordinate reminders with participants of ‘’Dial-A-Load’’ to ensure adherence to shipping and transportation schedules, follow-ups on service requests, and escalating any challenges to senior stakeholders
  • Co-ordinate impactful follow-up with key stakeholders throughout the pilot phase
  • Carry out other tasks, as required, to support the day-to-day activities of WFP’s engagement with the private sector on nutrition in Zambia
Minimum Requirements:
  • Bachelor’s degree in business, Marketing, PR, management, engineering, supply-chain, Customer Relationship Management (CRM),  logistics or related field
  • 6-12 months experience in a private company (preferably in a direct customer service role such as in a call centre, or order processing unit or in sales)
  • Strong communication skills with proficiency in English, and at least two other local languages
  • Comfortable with making business calls every day, front end sales or customer service experience preferable
  • Microsoft Word, and Excel skills
Interested candidates meeting the requirements of the post should submit their application letter together with detailed Curriculum Vitae and/or the United Nations Personal History Form (P.11), and copies of academic and professional credentials. Envelopes should be marked as below:
VA NUMBER: 003/03/2016
The envelopes should be submitted to:
The Head of Human Resources, United Nations World Food Programme Zambia P.O. Box 37726 Lusaka, Zambia. Or; delivered by hand at WFP Offices (Tender Box) Plot # 10/4971, Tito Road Rhodespark, Lusaka Zambia
The deadline for submission of application is 30th March 2016
Women candidates are encouraged to apply. Only short-listed candidates will be contacted.
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