Operations Assistant , United Nations University (UNU)

Operations Assistant

POSITION:Personnel Service Agreement
LOCATION: Macau Special Administrative Region of China
CLOSING DATE: Open until position is filled

Organizational Unit: UNU Institute on Computing and Society (UNU-CS)

United Nations University objectives:

The United Nations University (UNU) is an international community of scholars engaged in research, postgraduate teaching and capacity development, and dissemination of knowledge in furtherance of the purposes and principles of the Charter of the United Nations. The mission of UNU is to contribute, through research and capacity building, to efforts to resolve the pressing global problems that are the concern of the United Nations and its Member States. 

UNU Institute on Computing and Society:

The UNU Institute on Computing and Society (UNU-CS) is a new research institute at the intersections of information and communication technologies and international development. Located in Macau SAR, China, UNU-CS focuses on the key challenges faced by developing societies through high-impact innovations in computing and communication technologies.

UNU-CS will:

• Lead in investigating and inventing human-centred information and communication technologies addressing some of the priorities central to the United Nations and the world, such as sustainability, development, governance, and peace and security.
• Impact policymakers, within the UN system and beyond, through actionable knowledge and thought-leadership.
• Nurture the next generation of interdisciplinary computer scientists, social scientists, and designers in developing countries.
• Embrace the enormous dynamism of the city of Macau and Pearl River Delta region while still working globally.

For more information please visit http://cs.unu.edu.


Under the authority of the Director of UNU-CS and the supervision of the administrative manager, the successful candidate shall assist with the operation and administrative functions as related to general office administration, procurement, and staff services.
• Assist with administrative tasks of the institute’s activities, e.g., coordinate office space assignments and moves, maintain and update workstations and floor plan.
• Assist administrative team to serve visitors, if required.
• Manage incoming/outgoing mails to and from UNU-CS.
• Assist with procurement of the supplies of the working location, including but not limited to UNU-CS headquarters and staff apartments; conduct market research of potential suppliers, and solicit supplier offers for goods and services.
• Actively plan and coordinate annual physical verification of inventory items and analyse any discrepancies; assist with any asset disposal process, if necessary.
• Support the organisation of events or conferences held in the work locations, including venue setup, dismantling, and administrative support.
• Follow up on contractors’ delivery based on agreed outputs and obligations as per service agreements/contracts and follows-up on payments.
• Maintain office and apartment equipment by following up with preventive maintenance; calling for repairs, if required.
• Assist with office renovation and reorganisation projects that involve equipment and furniture moving and packing.
• Inspect staff apartments and follow up with maintenance orders, if required.
• Perform tasks at locations outside the institute as instructed by the administrative team.
• Perform other related duties, as required.

Required qualifications and competencies:

• Minimum of high school certificate or above.
• At least one (1) year of work experience in an office environment. Current university student who can commit to full-time office working schedules will also be considered.
• Holding a local motorbike license would be an asset.
• Knowledge of the UN system or other international organisations would be an asset.
• Proficiency in the use of MS Office applications (MS Word, Excel, PowerPoint, etc.).
• Excellent communication skills with fluency in both oral and written English and Chinese languages.
• Ability to work under minimal supervision and with a high level of resilience.
• Strong ability to establish priorities, multitask, and work within tight timelines.
• A good team player with strong interpersonal skills demonstrated by the ability to work in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.


Starting monthly salary is MOP$13,000. Remuneration will also be commensurate with qualifications and experience of the successful candidate.

Duration of contract:

This is a full-time position on a one (1) year Personnel Service Agreement (PSA) contract with UNU, with the possibility for renewal subject to requirements and satisfactory work performance. The combined duration of appointments shall not exceed six (6) years.

The successful candidate will be employed under a local contract and will not hold international civil servant status nor be a “staff member” as defined in the United Nations Staff Rules and Regulations.

This is a locally recruited post. Operations Assistant shall be of the nationality of the country where the office concerned is located — in this particular case, Macau SAR.

Starting date: As soon as possible.

Interested applicants should submit their applications by email (to opasst_cs@unu.edu), and must include the following:

• a cover letter setting out how the qualifications and experience match the requirements of the position
• a curriculum vitae and a completed and signed UNU Personal History (P.11) form (please avoid using similar forms provided by other United Nations organisations)
• an indication of the reference number of the vacancy announcement (2015/UNU/CS/PSA/OA/85(2))
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