The Zambia Institute of Mass Communication Educational Trust (ZAMCOM) wishes to urgently fill the following Senior Management Positions.
The Lodge Manager is responsible for the day-to-day management of the Lodge and its staff.  He has Commercial accountability for Budgeting and financial management, planning, organising and directing all Lodge services, including front-of-house (reception, concierge, and reservations), food and beverage operations, and housekeeping.
He/she will become a key long term leader/entrepreneur, assuming all duties necessary to successfully promote and sell the Lodge as a premier venue for corporate, educational, community, and personal events;
Main Duties
  • Planning and organising accommodation, catering and other Lodge services;
  • Develop and implement marketing plan, develop and maintain good relationships with existing clients, and identify, target and acquire new clients.
  • Promoting and marketing the business;
  • Managing budgets and financial plans as well as controlling expenditure;
  • Maintaining statistical and financial records;
  • Setting and achieving sales and profit targets;
  • Analysing sales figures and devising marketing and revenue management strategies;
  • Planning work schedules for the Supervisors and their teams;
  • Dealing with customer complaints and comments;
  • Ensuring events and conferences run smoothly;
  • Dealing with contractors and suppliers;
  • Ensuring security is effective;
  • Ensuring compliance with licensing laws, health and safety and other statutory regulations.
  • Work with Executive Director and Board to develop leads/pipeline.
  • Keep Executive Director informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
  • Possess comprehensive knowledge of Lodge brand, programs and services.
  • Recommend changes in products, service, and policy by evaluating results and competitive developments.
  • Observe and monitor workers’ performance to make sure that company rules and procedures are being followed.
  • Must be self-motivated and highly-organized.
Education, Experience and qualification
  • Must have a grade 12 Certificate
  • Diploma in Hotel Management
  • Diploma in Marketing is an added advantage
  • Relevant pre-job experience: At least 7 years experience with 3 years at management level.
  • Strong and persuasive presentation / oral communication skills, effective written communication skills and excellent listening ability
  • Proficiency with MS Word and MS Excel
  • Ability to work a flexible schedule, including some late evenings and weekends
  • Member of the hotels catering association of Zambia (HCAZ)
Method of Application
To apply send a three-page achievement based curriculum vitae and a motivation letter by post to the Executive Director, ZAMCOM, P.O. Box 50386,Ridgeway, Lusaka or by hand to the Executive Director, Plot 3529 Government Road, Ridgeway, Lusaka; or by Email: to clupale@yahoo.com.
Envelopes should be clearly marked Lodge Manager. 
Closing date is COB April, 22, 2016
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