JOBS IN ZAMBIA - DAILY ZAMBIA JOBS

Tuesday, April 12, 2016

LODGE MANAGER



JOB TITLE: LODGE MANAGER WITH MARKETING SKILLS (1 Position)
The Zambia Institute of Mass Communication Educational Trust (ZAMCOM) wishes to urgently fill the following Senior Management Positions.
MAIN JOB OBJECTIVE
The Lodge Manager is responsible for the day-to-day management of the Lodge and its staff.  He has Commercial accountability for Budgeting and financial management, planning, organising and directing all Lodge services, including front-of-house (reception, concierge, and reservations), food and beverage operations, and housekeeping.
He/she will become a key long term leader/entrepreneur, assuming all duties necessary to successfully promote and sell the Lodge as a premier venue for corporate, educational, community, and personal events;
Main Duties
  • Planning and organising accommodation, catering and other Lodge services;
  • Develop and implement marketing plan, develop and maintain good relationships with existing clients, and identify, target and acquire new clients.
  • Promoting and marketing the business;
  • Managing budgets and financial plans as well as controlling expenditure;
  • Maintaining statistical and financial records;
  • Setting and achieving sales and profit targets;
  • Analysing sales figures and devising marketing and revenue management strategies;
  • Planning work schedules for the Supervisors and their teams;
  • Dealing with customer complaints and comments;
  • Ensuring events and conferences run smoothly;
  • Dealing with contractors and suppliers;
  • Ensuring security is effective;
  • Ensuring compliance with licensing laws, health and safety and other statutory regulations.
  • Work with Executive Director and Board to develop leads/pipeline.
  • Keep Executive Director informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
  • Possess comprehensive knowledge of Lodge brand, programs and services.
  • Recommend changes in products, service, and policy by evaluating results and competitive developments.
  • Observe and monitor workers’ performance to make sure that company rules and procedures are being followed.
  • Must be self-motivated and highly-organized.
Education, Experience and qualification
  • Must have a grade 12 Certificate
  • Diploma in Hotel Management
  • Diploma in Marketing is an added advantage
  • Relevant pre-job experience: At least 7 years experience with 3 years at management level.
  • Strong and persuasive presentation / oral communication skills, effective written communication skills and excellent listening ability
  • Proficiency with MS Word and MS Excel
  • Ability to work a flexible schedule, including some late evenings and weekends
  • Member of the hotels catering association of Zambia (HCAZ)
Method of Application
To apply send a three-page achievement based curriculum vitae and a motivation letter by post to the Executive Director, ZAMCOM, P.O. Box 50386,Ridgeway, Lusaka or by hand to the Executive Director, Plot 3529 Government Road, Ridgeway, Lusaka; or by Email: to clupale@yahoo.com.
Envelopes should be clearly marked Lodge Manager. 
Closing date is COB April, 22, 2016

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