PARTS MANAGER


Nissan Motors Zambia is looking for a Parts Manager to join their growing team.
Responsible to: Managing Director                                                                        
Location: Lusaka 
JOB OVERVIEW
The Parts Manager is responsible for running a profitable and efficient parts department. The Parts Manager will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, pricing, merchandising and advertising. This position interacts daily with Customers, Service Advisor’s, Service Technicians, Parts Managers, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.
RESPONSIBILITIES OF THE PARTS MANAGER
  • Parts Manager of parts Division with overall responsibility of the company’s parts Division performance
  • Manage the parts business to maintain  an active inventory that is within the financial guideline established by the group
  • Promote customer satisfaction aftersales standards and attain group objectives
  • Contribute to group  profitability
  • Establish and maintain a shipping and receiving process and policy
  • Establish annual budgets and report on monthly achievements
  • Establish wholesale routes, delivery timetables , check – in and inspection procedures
  • Maintain catalogs, price schedules, and other technical bulletins
  • Implement parts processes that support customer satisfaction Aftersales standards
  • Monitor results of the customer satisfaction service survey and implement process strategies to continually improve customer satisfaction ratings
  • Establish and maintain an inventory control system that meets the company’s internal  warranty , wholesale and retail customer’s needs for parts and accessories
  • Adhere to safety and security procedures that result in a safe work environment
  • Establish and maintain practices designed to train, develop and motivate departmental employees.
  • Establish and maintain core handling procedures, including location, documentation, material returns, designating personnel, etc.
JOB REQUIREMENTS
  • Bachelors Degree or equivalent experience (Degree not necessary but will be an advantage).
  • Two years’ experience as a Parts Manager in an Automobile Dealership or Wholesale Parts Department
  • Two years of supervisory experience
  • Excellent communication and managerial skills
  • Must have a valid driver’s license.
HOW TO APPLY
If you meet the criteria started, please send your Application Letter and CV to jobs@talenthouse.company. Clearly indicate the position you are applying for as the subject line and use your full name as the file name for your application. Only shortlisted candidates will be contacted.
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