St John Zambia is an international non-profit charitable organization that is part of the Order of St John.  In Zambia we provide first aid, ambulance and primary health care services through St John volunteers who form the base of most of its activities.  This includes the Mama Na Mwana programme for reproductive, maternal and child health, and an ongoing programme to train organisations and businesses in high quality first aid.
The organization is seeking the following staff, who will work with a good team at our small but friendly National Secretariat Office in Lusaka.  This post will suit someone who is a good project manager; who understands budgets, income and spending; who has skills in external relations and communications; and who can support the organisation’s staff and governance bodies
REPORTS TO: Vice-Chair of St John Zambia Council
JOB PURPOSE:  To lead and support the delivery of St John Zambia’s programmes, the performance of its team, and the smooth functioning of its operations
Delivery of programmes
  • Manage the team’s successful implementation of ongoing programmes – notably in first aid, and maternal and newborn health – and development of future projects
  • Coordinate the development of St John’s first aid training business – including its volunteer and paid human resources, and marketing and sales – and ensure its revenue growth to support the organisation’s community work
  • Ensure programmes are regularly reviewed through project plans and budgets, workplans and monitoring
  • Ensure financial and project reporting is complete and on time
Ongoing team coordination and support
  • Manage the St John team, and support the overall team to perform
  • Work with the team to coordinate all activities, establish and delegate responsibilities of teams and individuals, and support the team to problem-solve
  • Work with staff to recruit, motivate and retain St John Volunteers that are appropriate to the organisation’s goals and activities
  • Supervise the staff members who directly report to the National Coordinator
Programme proposals
  • Coordinate project proposals and other donor relations activities
  • Work with programme and finance staff to prepare programme plans and budgets for approval
Governance and reporting
  • Support the St John Council (Board) and its committees by producing information for decision making
  • Prepare reports concerning activities, expenses and budgets, organisational issues, and other items affecting programmes and business activities
Stakeholder relations
  • In collaboration with other staff and Council members, represent St John’s activities and ensure good linkages with communities – community members and other stakeholders, relevant authorities, health services, other NGOs – and business stakeholders – first aid customers, suppliers
Organisational administration
  • Ensure the smooth running of the office
  • Coordinate implementation of St John’s policies and procedures (such as staff appraisals), and ensure budget and financial control systems, record keeping, and other administrative controls are in place and followed by staff at all times
  • Negotiate or approve contracts with suppliers, customers and other relevant entities, and support other staff to do the same
Organisational improvement
  • Collaborate with relevant Council members and staff to assess the performance of St John’s activities according to its objectives and plans
  • Identify potential programme improvement, increased cost effectiveness, or operational changes
  • Degree in a related field and five (5) years relevant experience with development programmes or organisational management.  Master degree an added advantage.
  • Good project management skills
  • Ability to manage budgets, income and spending
  • Good external relations and communications skills, report writing and presentation skills
  • Good computer skills
  • Self-motivated and the ability to work with minimum supervision
  • Ability to work with others and to maintain compatibility among staff and partners.
  • Other added advantages include: staff management experience; start-up of new projects; successful raising of funds from donors or other sources
Application deadline is 12:00 noon on Wednesday 1 June 2016.  The application letter and brief CV should be sent to National Coordinator Recruitment:
  • by email to the CEO at
  • by post to PO Box 32617, Lusaka, Zambia
  • or hand delivered to St John House in Matero, Lusaka, off Commonwealth Road behind Total Filling Station
St John Zambia is committed to equality of opportunity and will not discriminate in its employment practices due to an applicant’s religion, gender, age, race, colour, national origin or disability.  Women and minority groups are encouraged to apply.
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