Program Manager I-Research Officer, Zambia

About CRS
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
Job Summary
The Research Officer will oversee data collection, data cleaning and analysis, and field monitoring for Financial Diaries Research for the EFI Africa project being conducted in Zambia, including validation of survey implementation, retraining of field officers when necessary; relationship management with external researchers and firms, day-to-day oversight of ongoing Financial Diaries research, direct field research and participant profiles, analysis of data, report-writing, and technical support to country program and partner project staff. Other major components of the research include: 1) poverty assessment studies in the 4 countries, involving PPI surveys, PPI database management; 2) support for operations research on agent productivity and earning trends; as well as agent network effectiveness; and 3) drafting of research briefs and development of scopes of work, etc.
Specific Duties & Responsibilities
Assignments include but are not be limited to
  • Perform weekly checks on household financial data within SalesForce and an Access database
  • Correct discrepancies in the data and perform quarterly and as-needed data validations in collaboration with investigators and field researchers
  • Write and run queries within the database application to pull data for analysis
  • Develop tables and graphs for inclusion in reports and presentations
  • Draft and contribute to reports
  • Contribute to the production of research instruments
  • Conduct general research activities
  • Perform macro-level analyses to identify patterns in sequence of transactions;
  • Analyze Financial Diaries data, including substantive input on innovative approaches to mining the data;
  • Review and contribute to the interim and final report on Financial Diaries' program to be drafted by consultants;
  • Analyze baseline poverty outreach data and prepare and disseminate the baseline reports for EFI each country;
  • Support review and integration of any external evaluation findings, including Mid-Term Evaluation
  • Any other duties, as required by the EFI Africa Project Director.

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