The YWCA is Non-governmental Christian Organization dedicated to the promotion of Human Rights for the Empowerment of the community especially Women and Children for a better society.
Job Title: Child, Adolescent and Youth Counselor
Responsible: Regional Coordinator
Department: Programmes
Location: Lusaka Branch
Under the overall guidance and direct supervision of the Youth Coordinator, the counsellor will be responsible for counselling children, youth and adolescents and;
  • Screening and counselling youths and abused children
  • Case management and referrals to other networking partners/centres
  • Preparing and accompanying children to court
  • Preparing case records
  • Attending to visitors who visit the centre
  • Attending networking meetings
  • Collecting and recording daily statistics
  • Oversee the usage and maintenance of all equipment in the department;
  • Carry out any other related responsibility assigned supervisors.
  • Counselling of clients at the Centre
  • Following up cases
Other Skills
  • High standards of personal integrity and professional work skills;
  • Promotes knowledge management in YWCA and a learning environment in the office;
  • Actively works towards continuing personal learning and development in one or more practice areas, acts on learning plan  and applies newly acquired skills;
  • Consistently approaches work with energy and a positive constructive attitude;
  • Effective communication skills and ability to establish good working relationships.
  • Effective written, oral and presentation skills
  • Demonstrated openness  to change and ability to solve problems and manage complexities;
  • Excellent team building skills, good networker;
  • A minimum of a diploma in psychosocial counselling.
  • At least 3 years experience in counselling children, youth and adolescents.
  • Experience in phone counselling and paralegal work is an added advantage.
Application Instructions
Please send an email to with your CV, a cover letter explaining your interest, and contact information (phone # and email) for at least 3 professional references, by May 31st , 2016 at 12:00 hours Central African Time.
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