Regional Quality Assurance and Laboratory Strengthening Officer, Zambia

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Job Description
Note: This position is contingent upon award.

Project Concern International (PCI) is a non-profit, international development organization with the mission of empowering people to enhance health, end hunger and overcome hardship. Founded in 1961 and headquartered in the United States, PCI has worked in Zambia since 1996.

PCI is seeking qualified candidates for the position of Regional Quality Assurance and Laboratory Strengthening Officer for an anticipated, Clinical Laboratory and Health System Strengthening Project funded by PEPFAR through the US Department of Defense HIV/AIDS Prevention Program. Working in partnership with the Zambia Defense Force (ZDF), the project will strengthen ZDF laboratories to support diagnosis and patient monitoring in health centers that provide Antiretroviral Therapy (ART), as well as strengthen health commodity supply chain system and processes in ZDF health facilities. The Regional Quality Assurance and Laboratory Strengthening Officer will assist the Laboratory Strengthening Advisor in providing on-site quality assurance mentorship and technical support to laboratory strengthening aspects of the project. The expected duration of the project is four years.

Key Duties and Responsibilities
  • Assist the Laboratory Strengthening Advisor in implementing baseline assessments in ZDF laboratories to determine gaps that affect the provision of quality HIV testing and viral load testing and referral and determine health personnel competency in providing HIV testing in line with national guidelines and assays
  • Participate in the development of a ZDF Laboratory comprehensive training system focusing on internal and external quality assurance processes
  • Develop a trainee competency assessment strategy based on national HIV testing assays and biosafety guidelines and implement baseline competency assessments and periodically post training with an integrated corrective and remedial plan for identified competency gaps
  • Work in partnership with ZDF senior biomedical officers to develop a standardized Internal Quality Assurance (IQA) system for HIV testing (at facility and community levels), biosafety and viral load testing and monitoring based on national algorithms
  • Conduct routinized supportive supervision and mentoring visits and provide on-site mentorship and supportive supervision to site-based ZDF Laboratory Managers in IQA for HIV testing, biosafety and viral load testing and implement on-site corrective and remedial plans for identified gaps
  • Conduct supportive supervision visits to ZDF project sites participating in the External Quality Assurance (EQA) program for HIV rapid diagnostic testing and implement onsite corrective and remedial plans to address identified gaps
  • Assist the ZDF Monitoring and Evaluation Department, and the PCI Monitoring and Evaluation Manager to monitor the effective implementation of the data management and analysis system for EQA to enable data use for decision making
  • Conduct onsite monitoring in ZDF sites participating in the EQA program to assess the operation of the transportation system for EQA specimen panels and viral load specimen and develop corrective and remedial plans for identified gaps
  • Assist the Laboratory Strengthening Technical Advisor in providing routinized supportive supervision and onsite mentorship to 6 ZDF laboratories participating in the Strengthening Laboratory Management Towards Accreditation (SLMTA) program
  • Assist the Laboratory Strengthening Technical Advisors in planning and conducting IQA and biosafety training for ZDF laboratory managers
  • Participate in a process to refine HIV RDT and viral load monitoring standard operating procedures (SOPs) and quality assurance protocols and train laboratory strengthening and quality assurance officers and site-based ZDF laboratory manager on the usage of SOPs to monitor and support quality delivery of laboratory services
  • Assist the Laboratory Strengthening Technical Advisor in ensuring all laboratory strengthening contract deliverables are met within the allocated timeline
  • Assist the Laboratory Strengthening Advisor in developing and monitoring annual work plans and budgets and execute the workplan and budget using a team effort
  • Assist the Laboratory Strengthening Advisor in preparing relevant donor reports
  • Carry out additional responsibilities as may be assigned from time to time in consultation with the Laboratory Strengthening Advisor

Required Skills
  • College diploma in Biomedical Sciences required
  • Minimum four years of experience working in laboratory strengthening, project management, or capacity building required; experience in implementing SLMTA/SLIPTA programs and conducting laboratory strengthening IQAs and EQAs a plus
  • Knowledge of PEPFAR funding and its contractual and reporting requirements a plus
  • Strong written and oral communication skills
  • Excellent problem solving and decision making skills
  • Written and spoken English proficiency

NOTE: Only shortlisted candidates will be contacted. Please DO NOT submit your application by mail or email. Only candidates who submit their application online will be considered.

Women and Zambians are encouraged to apply.

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