Security Manager , Radisson Blu Hotel Lusaka


Radisson Blu Hotel Lusaka is looking for an enthusiastic and passionate Security Manager who will be able to provide a safe and secure hotel environment for guests and staff.Ensuring that every employee at every level is aware that safety and security is reliant on their everyday actions. Maintain sound security, risk methods and procedures in line with hotel and corporate policies and guidelines, and the hotel’s business plan.
THE ROLE
  • Reporting directly to the Executive Assistant Manager the responsibilities include:
  • Develops and maintains a working relationship with the local fire, police, and government agencies and participates in relevant local forums for hotel and tourism safety and security.
  • Ensures and documents that safety and security training is carried out for all employees and is aware of the Rezidor programs available for 1-2-3 brush-up training, 5 steps to fire drills and crisis management training.
  • Patrols the hotel on a regular basis and documents activities in accordance with corporate safety and security policies and procedures.
  • Processes all written reports involving security related incidents and guest or employee accidents.
  • Improves safety and security at the hotel by communicating hazards with department heads and taking appropriate corrective action.
  • Handles complaints, investigates, and thoroughly reports on guest or employee injuries, thefts, assaults, lost property, car accidents, loud parties, vandalism, and other safety and security related issues.
  • Ensures that the Rezidor Risk Management system is adapted to local conditions and that written manuals and procedures are in place in the hotel and available for all departments and employees as necessary.
  • Ensures that routines and procedures are in place to keep all hotel entrances and exits are locked  and unlocked per hotel policy.
  • Maintains hotel key management procedures and ensures that all keys are accountable and only authorized persons have access to keys.
  • Ensures that routines and procedures are in place to securely close down the different outlets at end of opening time.
  • Ensures that all meeting rooms and exhibit rooms are secured to keep unauthorized individuals out of the area and prevent theft.
  • Completes daily security log, including pertinent information from the shift.
  • Completes worker’s compensation claims that occur on duty by investigating to determine how the accident occurred and what could have been done to prevent it.
  • Ensures that all potential and real hazards are communicated and taken care of immediately.
    Applies hotel regulations, adhering to existing laws and regulations for safety, security and prevention.
  • Anticipates possible and probable hazards and conditions and corrects them or takes action to prevent them from happening.
  • Monitors the operations of the contracted Hotel Security Company
  • Ensures guest satisfaction by attending to their requests and inquires courteously and efficiently.
  • Adheres to Company brand compliance at all times.
The person that we are searching for must have:
  • A solid background and experience within a 4/5 star hotel in the same/similar role would be advantageous.
  • Must be a Zambian Citizen
  • A relevant qualification from a recognized University/College
  • Good command of English oral and written is a must.
  • Must have a valid driving license.
  • Have the highest personal ethical performance standards.
  • Be self-reliant and be able to work with minimal control and direction, very well organized, detail oriented and flexible.
The position will be based in Lusaka, Zambia. Please note that onlyshortlisted candidates will be contacted.
Application deadline:  20/05/2016
To apply for this job please visit the following URL: http://www.rezidor.com/phoenix.zhtml?c=205430&p=careersvacancies →
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