Vacancy at MultiChoice Africa , Zambia

HR Business Partner: Southern Region

The key accountabilities, interfaces and measures of this role are further elaborated below:

Key Accountabilities

Contribute to the Regional business strategy by helping identify, prioritize, and build organizational capabilities, behaviors, structures, and processes
Diagnose business challenges and together with HR COE craft solutions and see through execution
Translate business and HR strategy into a clear annual HR operational plan
Manage HR strategy execution through In country HR management
Implement regional initiatives and strategy
Manage the local introduction of new or revised Human Resources Policies and Procedures to support business processes
Responsible for execution of all people processes in the employment and business cycle, in line with policy and legislation
Support the regional management in forecasting and planning the talent pipeline requirements in line with the business strategy
Facilitate line of sight initiatives to build a high-performing organization aligned with the strategic leadership agenda
Facilitate and promote employee engagement and feedback
Provide expert advice and coaching to management where appropriate
Advice and support line managers in the handling of Employee Relations matters. Support business to resolve conflict at the earliest opportunity
Ensure execution of Performance Management philosophy and processes
Monitor and analyse regional employment data with recommendations for future action
HR Reporting (monthly, training, assessments, projects)

Key Measures/KPIs

Alignment of business objectives to employee objectives
The number of interventions successfully implemented
70% employee engagement and low employee complaints

The number of project implemented smoothly and effectively.
The average time spent on Employee Relations cases.

Key Internal Contacts

MultiChoice Centre of Excellence
MultiChoice Regional Director and General Managers
MultiChoice Africa Regional Offices (Including joint ventures, franchises and agents)
MultiChoice Africa HR Teams
MultiChoice Africa employees and Employee Bodies

Key External Contacts

Recruitment agencies
HR Vendors


The incumbent is required to have the following qualifications and experience level:

·       Minimum degree in Human Resources, Business Management or other relevant field.

·       Minimum 6 years in a HR role in a comparable environment, 3 years at senior management


The incumbent should have demonstrated the following competencies:

·        Excellent understanding of the various African operations

·       Flexibility to be able to travel

·       Business acumen and delivery

·       Hand-on experience with various Talent Management systems

·       Strong understanding of HR systems

·       Excellent knowledge of labour laws in the relevant countries of operation

·       HR and Company policies and procedures

To apply for this job please visit the following URL:,VSRPtargetId:129711131,VSRPcmpt:primary →

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