Job Title: Human Resources Coordinator
Location/City: Lusaka
Appointment type: Permanent
Job purpose and key deliverables
  • Administer and maintain the  HR reporting systems in order to comply with reporting deadlines and guarantee high quality information
  • Work with the Heads of Functions to coordinate and monitor performance appraisals, development plans and career planning to ensure completion schedules are adhered to in order to comply with HR reporting procedures.
  • Preparation of the necessary documentation for Talent Review meetings and ensuring that  information produced is precise and of high quality
  • Update and maintain a training database to ensure training & development is carried out through training needs analysis, recommendation of training and development options, evaluation of training etc
  • Assist in the recruitment of employees from identification of vacancy to offer of employment, effectively utilising various selection tools including interviewing, assessment centres, reference checks & pre employment medicals
  • Assist in the maintenance of and adherence to policies and benefits structures
  • Assist in activities relating to staff welfare, disciplinary procedures, services management etc
  • Provide advice/counselling to  employees at all levels on HR related issues through interpretation of laid down HR policies
  • Keep abreast of labour related matters concerning employment conditions.
  • Assist in interpreting and ensuring compliance with industrial legislation governing conditions of employment and ensure that labour disputes and grievances are minimised
  • Create and maintain a harmonius internal and external relationship through tactical and fair engagement with Pension Fund Administrators, Medical Insurance Provider, Zambia Federation of Employers, Recruitment Agencies and other relevant stakeholders
  • Carry out general human resources duties
Essential requirements
  • A Degree in Social Sciences, Business Administration or other related field
  • Computer literacy and basic knowledge in MS Office packages
Desirable requirements
  • At least 2 years experience in a similar position
  • Good knowledge of labour laws
  • Exhibits a high levels of initiative, creativity, objectivity, confidentiality, intergrity & commitment
  • Excellent Interpersonal & Leadership skills
  • Has sufficient IT knowledge/skills to generate, operate and run reports (Word, Excel, Powerpoint) and internal databases & HR systems (e.g TalenT Portal, Interact).
  • Ability to work independently and as a teamWorking at BAT
British American Tobacco ( is a market leading, global organisation with a long, established history and a bright and dynamic future. Thanks to our people we have continued to deliver growth and exceed expectations in an increasingly complex and challenging marketplace.
Our aim is to become the leading tobacco company in each of our markets by providing excellent products with confidence and responsibility expected of global consumer brands.
If you have the talent and motivation to help us succeed you’ll find we are equally committed to helping you reach your full potential too.
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