Impact Enterprises – Project Manager


Impact Enterprises – Project Manager
Impact Enterprises International, a technology company providing outsourced support services based in Chipata, Zambia, is looking for exceptional project managers to oversee quality control and manage performance of Data Specialists.
Company Overview
Impact Enterprises provides valuable employment for high school and college graduates in Zambia. We are a for-profit social enterprise delivering world-class outsourcing services such as web research, content moderation, order management, and data entry. Launched in June 2013, we are seeking to become the premier outsourcing company in Africa.
Based in Chipata, we currently employ 55 Data Specialists and to date have hired over 150 employees. We currently need Project Managers for our Chipata office and potentially for a new Lusaka office to be opened in a few months. We partner with international marketing, software, and consumer companies and universities to support their operations. Internal trainings and workshops help develop the skills of all employees during their employment, allowing them to progress to new tasks over time. Visit our website to learn more: www.impactenterprises.org.
Job Description
The Project Manager will oversee a team of 7 – 8 Data specialist. The Project Manager will be responsible for quality control and team performance.
The PM will be responsible for such tasks as the below:
1. Monitoring deadlines and progress of all projects to meet client expectations.
2. Ensuring staff is properly allocated to project needs.
3. Resolving project issues with the Data Specialists and escalating issues to executives.
4. Evaluating new project specifications to determine feasibility and requirements.
5. Evaluating performance of Data Specialist and providing candid feedback.
The initial contract will be for 6 months, with a 24-hour termination option. After the probationary 6-months, a 1 year contract with option to extend may be offered based on performance.
Qualifications
The candidate must meet all of the below qualifications:
1. Exceptional English communication skills.
2. Minimum Bachelor’s degree in Computer Science, Project Management, IT, or Business Administration.
3. Minimum 2 years’ experience in managing tech related projects.
4.  Advanced skills in Microsoft Office: Excel, Access, Word, PowerPoint.
5. Advanced skills in online research.
6. Ability to think critically and handle conflicts.
7. Superb attention to detail and organizational skills to manage multiple initiatives simultaneously.
8. Keen interest in the ICT sector and working with start-up businesses.
Additional valuable qualifications include:
1. IT network administration training.
2. Knowledge of Basketball rules (Current contract involves basketball related content management)
3. Programming skills: HTML/CSS, SQL, PHP/Ruby/Python, C#/Java.
4. Design skills: UI/UX design, graphic design, Adobe Suite (Photoshop, InDesign, Illustrator).
5. Entrepreneurship experience in business planning, financial modeling, investor relations, procurement, managerial accounting.
6. Experience working with foreign companies in the United States, Canada, Europe, or Australia.
How to apply
Applicants should email their cover letter and CV and any questions to jobs@impactenterprises.org with the subject “Impact Enterprises – Project Manager”. Applicants should clearly explain their interest in working in Chipata with Impact Enterprises, their relevant experience, and skills related to the job description. Additional documents such as school diplomas, certifications, project portfolio, and letters of recommendation are encouraged.
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