Information Systems Officer (Application Development and Support), Economic Commission for Africa


Closing date: Thursday, 4 August 2016

Posting Title: INFORMATION SYSTEMS OFFICER (Application Development and Support), P3
Job Code Title: INFORMATION SYSTEMS OFFICER
Department/ Office: Economic Commission for Africa
Duty Station: ADDIS ABABA
Posting Period: 6 June 2016-4 August 2016
Job Opening number: 16-IST-ECA-60335-R-ADDIS ABABA (X)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Special Notice
Extension of the appointment is subject to extension of the mandate and/or the availability of funds.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
UNECA is committed to promoting geographical distribution and gender equality within its Secretariat. Women candidates are, therefore, strongly encouraged to apply.
Organizational Setting and Reporting
This position is located in the User Services Unit (USU) of the Information Technology & Communications Technology Services Section (ICTSS)), which is part of the Division of Public Information & Knowledge Management (PIKMD). The incumbent reports to the head of unit.
Responsibilities
Within limits of delegated authority, the Information Systems Officer will be responsible for the following duties
  • Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems.
  • Tracks and monitors project progress against plan, requirements, quality measures, standard processes; liaises with stakeholders on all aspects and during all phases of development and implementation.
  • Coordinates and manages a team of application support specialists, monitoring service standard compliance and managing workloads and client relationships.
  • Develops detailed system and other functional specifications and user documentation for major systems.
  • Develops and monitors information standards and guidelines, including testing paradigms.
  • Provides specialized advice to users, analyzing users' requirements and translating these into new applications; determines application systems integration and linkage issues.
  • Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
  • Facilitates communications between ICTSS and its clients for good client relations.
  • Serves as coordinator in the development of Project Briefs, Business Cases and Service Level Agreements (SLAs) between the client and ICTSS.
  • Provides guidance to and supervises new/junior staff, consultants, contractors etc.
  • Participates in planning and preparation of the budget, work program and performance evaluation of USU.
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