JOBS IN ZAMBIA - DAILY ZAMBIA JOBS

Thursday, July 14, 2016

FRONT OFFICE ADMINSTRATOR



Job Title: Front Office Adminstrator
Purpose of the job
To provide leadership and direction for the services and operations team and to ensure that the service standards, policies and procedures are properly adhered to in a consistent manner.
Roles & Responsibilities
  • Show a “Hands on” and “Lead by example” approach with day to day operational duties
  • Help build the experience for our customers through a ‘Customer comes first” attitude by providing timely quality service
  • Attend to customer queries, resolve and or engage relevant parties
  • Ensure the effective utilization and productivity of all front office employees
  • Maintain a high level of employee motivation and encourages the participation of employees in all decisions.
  • Correct and communicate any operational failings which occur in the absence of the Branch Supervisor
  • Reconcile all sales at the end of every day and ensure deposits are done accordingly
  • Manage stock and assist in selling of company products and services
  • Monitor movement of corpses in and around the country and ensure that funeral schedules are in place
  • Interpret operational policies accurately
  • Assist in ensuring progressive fleet maintenance and good record keeping
  • Ensure maintenance of proper records, daily update of FMS and correct use of RMS
  • Provide a weekly report on sales, collections, burials and/or funeral statistics
Qualification & Experience:
  • Grade 12 School Certificate
  • Degree holder in business/ marketing/A.B.E and must have knowledge of accounting
  • Must have at least 2years working experience in a Business Related field
  • A Driver’s license will be an added advantage
Required Competences
  • Solid knowledge of operations and a strong customer focus
  • Effective communication at all levels
  • Ability to facilitate and impart knowledge through effective communications
  • Team player, Pro-active and Innovative
  • Computer literacy
  • Ability to make good business decisions
To apply for this job email your details to recruitmentzm@fsg.co.zm

Categories

NGO JOBS ICT JOBS Lusaka Finance Accountant Agriculture Administration Health Human Resources Sales Kitwe Lecturer Civil Engineer Solwezi Consultancy Legal Jobs SCHOLARSHIPS Education MEDIA AND COMMUNICATIONS Driver Jobs Mining Jobs Ndola Procurement Jobs Monitoring and Evaluation Electrical Engineering Telecommunications MTN Zambia First Quantum Minerals Ltd Project Manager Airtel Zambia ZRA Zambia Revenue Authority Community Development Jobs Kasama LMC Lumwana Mining Company Limited Marketing Zamtel Save the Children World Vision Environmental Jobs Kabwe Malawi Jobs Research Graduate Trainee Standard Chartered Bank CARE INTERNATIONAL ZAMBIA Zimbabwe AWF African Wildlife Foundation Choma GOVERNMENT JOBS Mechanical Engineering NAPSA National Pension Scheme Authority PwC Teaching Jobs UN United Nations Zambia Sugar Plc Afdb African Development Bank Mopani Copper Mines PLC Security Jobs AB Bank Zambia Customer Care FINCA Zambia MU MULUNGUSHI UNIVERSITY PATH INTERNATIONAL RDA Road Development Agency UNICEF US Embassy in Zambia BANKING JOBS CHAI Clinton Health Access Initiative COMESA Chipata FHI360 Mongu SNV ZAMBIA Sandvik Economist Internship Livingstone Plan International WaterAid Zambia Zambia Banks Zanaco Zambia National Commercial Bank AU African Union Access Bank BOZ Bank of Zambia CRS Catholic Relief Services Cavmont Bank Chingola Copperbelt Energy Corporation Democratic of the Congo Kalulushi SADC Southern African Development Community USAID Zambia BancABC Copperbelt University ECOBANK ZAMBIA Kalumbila Librarian Lubambe Copper Mine Limited UNZA University of Zambia ZTB Zambia Tourism Board Barclays Bank Zambia Center for Infectious Disease Research in Zambia Climate Change and Environment Copperbelt EGPAF Elizabeth Glazer Pediatric AIDS Foundation ERB Energy Regulation Board Lusaka University OXFAM Volunteering WFP World Food Programme ZEMA Zambia Environmental Management Agency ZICTA Zambia Information n Communications Technology Authority Zambia Breweries Plc Atlas Copco Zambia Aviation Jobs Citibank DBZ DEVELOPMENT BANK OF ZAMBIA Human Rights Jhpiego MEDICAL STORES LIMITED Mazabuka Ministry of Gender and Child Development NEPAD NPA National Prosecution Authority National Airports Corporation National Breweries PC Population Council PSI Puma Energy International Restless Development The World Bank UNDP VSO Voluntary Service Overseas ZIPAR Zambia Institute for Policy Analysis and Research ZNBS ZAMBIA NATIONAL BUILDING SOCIETY Zambia Red Cross Society ACC Anti Corruption Commission Zambia Abt Associates Blantyre British Council in Zambia CIVIL SERVICE JOBS Chamber of Mines of Zambia Chibombo Chililabombwe Chirundu Coca Cola Customer Support - Technical Support Danish Refugee Council ELECTORAL COMMISSION OF ZAMBIA ESAMI Eastern and Southern African Management Institute FNB FIRST NATIONAL BANK ZAMBIA Finca Malawi Food and Nutrition HPCZ Health Professions Council of Zambia Hospitality Jobs IRC International Rescue Committee Insurance Jobs Islamic Relief Kasumbalesa Konkola Copper Mines plc Legal Aid Board Lilongwe Lumwana MKUSHI MPIKA Maamba Collieries Limited Marie Stopes Zambia Ministry of local government and housing Mufulira NCC NATIONAL COUNCIL FOR CONSTRUCTION NFNC National Food and Nutrition Commission NHA National Housing Authority NLACW National Legal Aid Clinic for Women NRFA National Road Fund Agency NU Northrise University National Milling Corporation PACRA Patents and Companies Registration Agency PACT PIA Pensions and Insurance Authority Peace Corps Zambia Purchasing - Supplies Manager Records Management Rural Electrification Authority SUPPLY CHAIN Statistician Veterinary Council of Zambia WHO World Health Organization WWSC Western Water and Sewerage Company Workers Compensation Fund ZAWA Zambia Wildlife Authority ZDA Zambia Development Agency ZESCO Zambia Electricity Supply Corporation Limited ZICA Zambia Institute of Chartered Accountants ZWMA Zambia Weights and Measure Agency Zambia Catholic University