JOBS IN ZAMBIA - DAILY ZAMBIA JOBS

Monday, July 4, 2016

HUMAN RESOURSE OFFICER



Job Title: Human Resource Officer
Reports to Hotel Manager
Specification
  • Responsible self-starter, capable of handling multi-faceted tasks and of working under pressure.
  • Excellent communication skills and guest relations skills.
  • Attention to detail, creative and resourceful.
  • Team player, who values teamwork, has good team building skills and is able to communicate effectively with all levels of employees.
  • Personable and pleasant to deal with manage with humility and guest driven. Discreet, reliable, polite and diplomatic.
  • Honest, friendly and approachable.
  • Positive “can do” attitude and flexible approach. Motivated, passionate and seeks opportunities to be multi-skilled and trained.
  • Good health physically fit. Good personal grooming and personal presentation.
  • Understands and respects local cultural, able to adapt to changing environment.
Skills Required
  • Knowledgeable in computer programs
  • Good commands of English
  • Understanding of human psychological aspects
  • Outstanding inter personal skills to all levels of employees
  • Sound commands of leadership
  • Understanding finance for non-finance executives
  • Strong relationship with external related parties
Work Experience
  • Preferable prerequisite is knowledge of the Travel/Hotel industry
Competencies
Core Competencies are exampled daily:
  • Top Quality – always deliver Top Quality services to provide memorable guest experience.
  • Efficient – work efficiently through resources and put emphasis on people to ensure the maximum outcome.
  • Anticipation – understand our guests’ profile, always anticipate the needs and exceed their expectations.
  • Community -Guests and fellow employees are our family members. We serve from the heart and treat each other with sincere, caring, genuine attitude. We are an effective teamwork with enthusiasm and warmth.
  • Humble – respect , inspire and care each other in mutual work relationship.
  • Authentic-deliver an indigenous, personalized and local experiences to our guests.
  • Responsibility – take ownership of situation or issue, do the follow up and come up with alternative solutions.
  • Initiative – actively taking initiatives to improve our performance and work place environment. Everyone is self motivated, open to communicate to each others and perform positive role model.
  • Creative – improve ourselves from time to time, find different unique ways in doing our jobs to create moments of delight.
  • Ownership -take pride of our functions and believe that we play very important parts in the success of the operations.
To apply for this job please visit the following URL: http://www.theurbanafrica.com/team →

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