HUMAN RESOURSE OFFICER


Job Title: Human Resource Officer
Reports to Hotel Manager
Specification
  • Responsible self-starter, capable of handling multi-faceted tasks and of working under pressure.
  • Excellent communication skills and guest relations skills.
  • Attention to detail, creative and resourceful.
  • Team player, who values teamwork, has good team building skills and is able to communicate effectively with all levels of employees.
  • Personable and pleasant to deal with manage with humility and guest driven. Discreet, reliable, polite and diplomatic.
  • Honest, friendly and approachable.
  • Positive “can do” attitude and flexible approach. Motivated, passionate and seeks opportunities to be multi-skilled and trained.
  • Good health physically fit. Good personal grooming and personal presentation.
  • Understands and respects local cultural, able to adapt to changing environment.
Skills Required
  • Knowledgeable in computer programs
  • Good commands of English
  • Understanding of human psychological aspects
  • Outstanding inter personal skills to all levels of employees
  • Sound commands of leadership
  • Understanding finance for non-finance executives
  • Strong relationship with external related parties
Work Experience
  • Preferable prerequisite is knowledge of the Travel/Hotel industry
Competencies
Core Competencies are exampled daily:
  • Top Quality – always deliver Top Quality services to provide memorable guest experience.
  • Efficient – work efficiently through resources and put emphasis on people to ensure the maximum outcome.
  • Anticipation – understand our guests’ profile, always anticipate the needs and exceed their expectations.
  • Community -Guests and fellow employees are our family members. We serve from the heart and treat each other with sincere, caring, genuine attitude. We are an effective teamwork with enthusiasm and warmth.
  • Humble – respect , inspire and care each other in mutual work relationship.
  • Authentic-deliver an indigenous, personalized and local experiences to our guests.
  • Responsibility – take ownership of situation or issue, do the follow up and come up with alternative solutions.
  • Initiative – actively taking initiatives to improve our performance and work place environment. Everyone is self motivated, open to communicate to each others and perform positive role model.
  • Creative – improve ourselves from time to time, find different unique ways in doing our jobs to create moments of delight.
  • Ownership -take pride of our functions and believe that we play very important parts in the success of the operations.
To apply for this job please visit the following URL: http://www.theurbanafrica.com/team →
Related Posts Plugin for WordPress, Blogger...

Popular Posts

Labels

AB Bank Zambia Abt Associates ACC Anti Corruption Commission Zambia Access Bank Accountant Administration Afdb African Development Bank Agriculture Airtel Zambia Atlas Copco Zambia AU African Union Aviation Jobs AWF African Wildlife Foundation BancABC BANKING JOBS Barclays Bank Zambia Blantyre BOZ Bank of Zambia British Council in Zambia CARE INTERNATIONAL ZAMBIA Cavmont Bank Center for Infectious Disease Research in Zambia CHAI Clinton Health Access Initiative Chamber of Mines of Zambia Chibombo Chililabombwe Chingola Chipata Chirundu Choma Citibank Civil Engineer Climate Change and Environment COMESA Community Development Jobs Consultancy Copperbelt Copperbelt Energy Corporation Copperbelt University CRS Catholic Relief Services Customer Care Customer Support - Technical Support Danish Refugee Council DBZ DEVELOPMENT BANK OF ZAMBIA Democratic of the Congo Driver Jobs ECOBANK ZAMBIA Economist Education EGPAF Elizabeth Glazer Pediatric AIDS Foundation ELECTORAL COMMISSION OF ZAMBIA Electrical Engineering Environmental Jobs ERB Energy Regulation Board ESAMI Eastern and Southern African Management Institute FHI360 Finance Finca Malawi FINCA Zambia First Quantum Minerals Ltd FNB FIRST NATIONAL BANK ZAMBIA Food and Nutrition GOVERNMENT JOBS Graduate Trainee Health Hospitality Jobs HPCZ Health Professions Council of Zambia Human Resources Human Rights ICT JOBS Insurance Jobs Internship IRC International Rescue Committee Islamic Relief Jhpiego Kabwe Kalulushi Kalumbila Kasama Kasumbalesa Kitwe Konkola Copper Mines plc Lecturer Legal Aid Board Legal Jobs Librarian Lilongwe Livingstone LMC Lumwana Mining Company Limited Lubambe Copper Mine Limited Lumwana Lusaka Lusaka University Maamba Collieries Limited Malawi Jobs Marie Stopes Zambia Marketing Mazabuka Mechanical Engineering MEDIA AND COMMUNICATIONS MEDICAL STORES LIMITED Mining Jobs Ministry of Gender and Child Development Ministry of local government and housing MKUSHI Mongu Monitoring and Evaluation Mopani Copper Mines PLC MPIKA MTN Zambia MU MULUNGUSHI UNIVERSITY Mufulira NAPSA National Pension Scheme Authority National Airports Corporation National Milling Corporation NCC NATIONAL COUNCIL FOR CONSTRUCTION Ndola NEPAD NFNC National Food and Nutrition Commission NGO JOBS NHA National Housing Authority NLACW National Legal Aid Clinic for Women NPA National Prosecution Authority NRFA National Road Fund Agency NU Northrise University OXFAM PACRA Patents and Companies Registration Agency PACT PATH INTERNATIONAL PC Population Council Peace Corps Zambia PIA Pensions and Insurance Authority Plan International Procurement Jobs Project Manager PSI Puma Energy International Purchasing - Supplies Manager PwC RDA Road Development Agency Records Management Research Restless Development Rural Electrification Authority SADC Southern African Development Community Sales Sandvik Save the Children SCHOLARSHIPS Security Jobs SNV ZAMBIA Solwezi Standard Chartered Bank Statistician SUPPLY CHAIN Teaching Jobs Telecommunications The World Bank UN United Nations UNDP UNICEF UNZA University of Zambia US Embassy in Zambia USAID Zambia Veterinary Council of Zambia Volunteering VSO Voluntary Service Overseas WaterAid Zambia WFP World Food Programme WHO World Health Organization Workers Compensation Fund World Vision WWSC Western Water and Sewerage Company Zambia Banks Zambia Breweries Plc Zambia Catholic University Zambia Red Cross Society Zambia Sugar Plc Zamtel Zanaco Zambia National Commercial Bank ZAWA Zambia Wildlife Authority ZDA Zambia Development Agency ZEMA Zambia Environmental Management Agency ZESCO Zambia Electricity Supply Corporation Limited ZICA Zambia Institute of Chartered Accountants ZICTA Zambia Information n Communications Technology Authority Zimbabwe ZIPAR Zambia Institute for Policy Analysis and Research ZNBS ZAMBIA NATIONAL BUILDING SOCIETY ZRA Zambia Revenue Authority ZTB Zambia Tourism Board ZWMA Zambia Weights and Measure Agency