Support Specialist - Standard Chartered Bank Zambia

To provide technical support for all Standard Chartered business products. Accountable for the implementation and ongoing verification of Security patch’s (OS and Virus) within SCB locations.
To manage vendors including on site support engineers (OSV) who are responsible for the ongoing support of the Standard Chartered businesses to ensure a secure, stable and highly resilient environment.

To assist in new implementations or upgrades to existing systems, including project management, tracking and reporting

To assist in the provision of business recovery sites to give the ability to conduct business transactions and monitor exposure in the event of a disaster.

Risk management control, KCS assistance, SIP initiatives and reporting, including Technical audit compliance, directly and indirectly.

Work closely with ITSC, OSV and CTS to provide technical support to local users and local systems

Local hands and feet on the ground along side the OSV

Smaller locations will cover LAN, and branch networks

Security vulnerability management – MA patches, SVT outstanding issues, SAT completion, standard build usage

Protectors of the local environment, including responsibility to ensure safe and tidy IT installations and cabling, local regulatory compliance, health and safety adherence etc

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

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