Job Title: DiRECT Monitoring and Evaluation Officer
Location: Western and Southern Provinces at least 50% in each province
Contract duration: 10 months
Grade: F
Reporting to: DiRECT PM&E Coordinator
Liaises with: Concern Zambia PM&E Coordinator, DiRECT Project Manager, District Programme Coordinator (DPC), Programme Support Officers, Community Development Facilitators (CDF), Systems and Finance teams and Partner staff.
Concern Worldwide Zambia will be implementing the Direct Response through Emergency Cash Transfer (DiRECT) in partnership with Save the Children with a Funding from The Department for International Development (DfID). The emergency intervention has been designed to address the drought caused by El-Nino. Concern will have overall responsibility for the project implementation and will more specifically take the lead on the targeting and beneficiaries selection, support to the market and monitoring, learning and advocacy. Save the Children will manage the cash transfer component.
The project will be implemented over a period of 10 months starting August 22nd in 4 to 5 districts of Southern and Western Province (still to be selected). It is a large intervention that will benefit about 28,000 households.
Monitoring, evaluation and learning are at the heart of this project and DiRECT provides an opportunity to see not only how a cash transfer may work to protect livelihoods and assets in a humanitarian emergency but how it might do so more effectively. Therefore, each component of the intervention from targeting, to the cash transfer mechanism to the effect on the market and finally to the impact on the wellbeing, assets, incomes and nutrition of the target household will be monitored and evaluated.
Job purpose:
The PM&E Officer will contribute to the routine monitoring, impact evaluation and overall learning component of the project under the supervision of the PM&E Coordinator. In this support function, s/he will provide technical guidance to the Project Support Officers, the Community Development Facilitators and the enumerators for the timely collection of quality data through Digital Data Gathering devices to inform the project implementation and feed into the learning from the intervention. Importantly, s/he will work closely with the consortium partner Save the Children to provide them with the information they need for the cash transfer component.
Main duties and Responsibilities
Key Responsibilities include but are not limited to the following- The DiRECT M&E officer will:
  • Contribute to the finalisation and implementation of the M&E plan.
  • Contribute to the development of surveys, sampling methodologies and tools for data collections
  • Provide technical support for the project staff on use of the Digital Data Gathering Devices (DDG).
  • Technical backstopping for the surveys that will be conducted as baseline and end line and for the beneficiary targeting and registration.
  • Support the gathering of reliable project performance data based on agreed data collection tools to monitor and understand project outcomes, outputs and process indicators.
  • Contribute to developing regular summary analysis of data for different reports as requested.
  • Lead the projects’ data quality check before entering to the database, and provide regular feedback to the field team on the quality of the data.
  • Actively takes part in project review meetings and provide information from the database to Concern and Save the children to ensure use of data for management decision.
  • Conduct regular visits to projects’ target communities to monitor markets.
  • Conduct regular field visits to verify data and provide feedback to improve data collection methodologies and approaches.
  • Perform any other tasks aimed at improving the project requested by the line manager.
Components of the DiRECT monitoring and learning:
Baseline information
Baseline information will be collected to provide a detailed picture of a target populations’ situation in relation to agreed programme Indicators at the beginning of the project. The baseline will be conducted simultaneously with the registration of beneficiaries before the cash distributions. Household surveys will be used as main data collection instruments. Market baseline information will also be collected on the availability of food and food products, prices of essential items and main actors in supplying the market. A knowledge, Attitude and Practice survey will be conducted for the specific aspects of nutrition and hygiene and sanitation.
Market monitoring:
The project will implement a market monitoring system whereby data will be collected on a bi-weekly basis using digital data gathering survey tools. This will record price changes at the local market level in real time. The market monitoring system will also implement a real time data collection system to look at the volumes of trade being conducted by (specific retailers) and an analysis of changes in wholesale markets and wholesale sources of retail products. The monitoring system will aim to look at how retailers react to the increase in demand particularly opportunities to formalise links with wholesale markets, innovate (deliver bulk orders) and provide credit. The intervention will target 4 of the 6 districts for the support to the market part of the project and the monitoring will show whether, in the absence of stimulation, the cash transfer has an impact on the market on its own. The possible distribution of food will constitute another variable that will be monitor as part of the market monitoring.
Post distribution monitoring
Post Distribution Monitoring (PDM) surveys will be undertaken every month and will assess the effectiveness of the cash distribution processes and modalities and the utilisation of the transfers at household level.
Operational research on the cost of nutritious diet
International evidence shows that the size of a social cash transfer has a major impact on nutrition outcomes. To have a positive impact on nutrition the transfer size should take into account the cost of a nutritious (not caloric) diet, while not being so high as to provide disincentives to work. To be able to better advocate for a shock responsive cash transfer value an assessment on the current cost of a nutritious diet adjusted for times of stress would allow insight to set a more responsive amount.
Endline and end of project evaluation
An endline survey using similar tools and methodologies as for the baseline will be designed to compare the changes in key indicators in the target groups and capture beneficiaries’ experience from the intervention. At the same time, market information will be collected throughout the project. The impact evaluation will be designed according to the OECD-DAC Evaluation of Humanitarian Action (EHA) criteria and will assess the appropriateness, coverage, connectedness, impact, effectiveness, efficiency and cost-effectiveness, and how replicable it is.
The participatory evaluation to assess the achievements of the project in terms of:
  • Targeting
  • Effectiveness and efficiencies of the cash transfer mechanisms
  • Efficacy of the various distribution mechanisms
  • Impact on the market of the cash transfer (including prices and inflation)
  • Utility of the cash transfer at household level in ensuring food security and protecting livelihoods- Breaking data down at household level on sex and age to see specifically impact for children
  • Changes in households diet for different members of the household
  • Effectiveness of the market support interventions
  • Impact on retailers practices and business
  • Use and functioning of the complaints response mechanism; protection of beneficiaries
  • Accountability to all stakeholders
  • Gender analysis of the intervention taking into account both positive and negative effects on women’s empowerment, gender relations and gender roles
  • Impact on labour markets and rates of return to labour
  • Value for Money of the different components
  • Multiplier effect
Evaluation findings and recommendations moving forward will be documented and shared widely amongst stakeholders for potential to institutionalise similar responses in future at a larger scale.
Promote Organisational Learning
  • Actively takes part in project review meetings and provide information from the database and routine monitoring as appropriate to ensure use of the data for management decision.
  • Take minutes of the review meetings as appropriate and disseminate the report
  • Conducts regular visit to projects’ target community and provides technical supports to field staff on monitoring data collection.
Others duties
  • Contributes to the Humanitarian Accountability Partnership ( HAP) and Programme Participants Protection Policy (P4) roll out process
  • Any other tasks aimed at improving Concern’s programme quality in Zambia as requested by the line manager.
Education, Qualifications
Essential:  University degree in Statistics, Mathematics or IT
Desirable: Additional training in M&E
Experience Required:
  • Experience in field data collection, data quality control, data management and analysis
  • Strong Experience in using digital data gathering devices (DDG)
  • Experiences in working with projects related to livelihood, market support and cash transfer
Special Skills, Aptitude or Personality Requirements:
  • Ability to ride a motorbike
  • Good computer skills: MS Office (Word, Excel, Access)
  • Experience in working with a team
  • Ability to use software packages such as SPSS is an advantage
Application procedure:
Applications, in the form of a cover letter and CV, should be sent via e-mail to the with the title of the position clearly stated in the subject line.Submission may be in hard or electronic copies. Submission of original copies and scrutiny of the same including verification from the issuing institutions will be a condition of engagement of the successful applicants.  Concern Worldwide will only respond to candidates who are determined to have the above qualifications and only those will be short-listed and invited for interviews.
The deadline for receipt of applications is Friday 24th August 2016. Please note that only shortlisted candidates will be contacted.
Concern Staff Code of Conduct and Programme Participant Protection Policy
Concern has a Code of Conduct and a Programme Participant Protection Policy, which have been developed to ensure the maximum protection of programme participants, especially beneficiaries, from abuse and exploitation, and to clarify the responsibilities of Concern staff, partner organisations, and anyone engaged by Concern or visiting our programmes, and the standards of behaviour expected of them. In this context, all Concern staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct of their work in accordance with Concern’s core values and mission.
Any candidate offered a job with Concern Worldwide will be expected to sign the Programme Participant Protection Policy and the Concern Code of Conduct as an appendix to their contract of employment. By signing the Programme Participant Protection Policy and the Concern Code of Conduct candidates demonstrate they have understood their content and agree to conduct themselves in accordance with the provisions of these two documents.
Any breach of the Concern Code of Conduct or the Programme Participant Protection Policy by employees of Concern Worldwide during the course of their employment will result in disciplinary action up to, and including, dismissal.
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