JOBS IN ZAMBIA - DAILY ZAMBIA JOBS

Friday, August 12, 2016

IT SUPPORT TECHNICIAN



We require a suitably qualified individual to provide IT assistance to a team based in Lusaka, Zambia on a full time limited duration contract for a period not exceeding 2 yearsAll non-Zambian candidates must either have a valid Zambian work permit or not have any legal impediment to obtain a Zambian work permit.
Required Education & Experience:
  • Grade 12 or equivalent
  •  1 – 2 years working experience in IT
  • Fluent in English
Advantageous Education & Experience:
  • Degree/ Diploma/ Certification in Information Technology or related studies
  • Office 365 Experience
  • Active Directory Experience
  • Dropbox Experience
Responsibilities:
The primary tasks, functions and deliverables of the role include, but are not limited to:
  • Acting as an on-site extension of the company’s ICT and external IT support company.
  • Installing and configuring computer hardware operating systems and applications.
  • Monitoring and maintaining computer systems and networks.
  • Troubleshooting system and network problems, diagnosing and solving hardware or software faults.
  • Replacing hardware as required.
  • Supporting the roll-out of new software.
  • Setting up new users’ accounts and profiles and dealing with password issues.
  • Maintaining a good working relationship with staff and external IT support company.
  • Manage local external IT suppliers such as internet and printing.
  • Manage the Ticketing system.
Applications must be submitted to the “Project Administrator” via email to: projectadministrator@zambiaprojects.com with the following documents:
  • Motivation letter
  • Comprehensive updated CV including the details of at least three (3) contactable referees
  • Certified copies of academic qualifications and identity documentation
  • Current work permit (if applicable)
on or before the closing date of 10 September 2016. If you are not contacted within 4 weeks of the closing date, please consider your application as being unsuccessful.

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