Opportunity at World Bank Zambia


Ombudsman

Advocating for a workplace characterized by trust, respect and fair processes.
The World Bank Group is recruiting an individual to fill one of its three Ombuds positions for an initial period of five years. The successful candidate will be based in Washington, D.C. with regular travel to WBG offices abroad. The WBG has several units and services which provide advice and assistance in resolving conflicts, grievances and ethical issues. As part of these services, the WBG’s Ombuds Services Office performs three principal functions: provide assistance in the informal resolution of conflicts; monitor trends and emerging issues, and provide guidance to help improve the workplace environment; and manage the Respectful Workplace Advisors (RWA) Program.
Job requirements:
  • At least 15 years of successful professional experience including a minimum
  • of seven years as an ombudsman; managerial experience is highly desired.
  • Demonstrated problem-solving, negotiation and mediation skills.
  • Experience designing and facilitating applied skills training, preferably in
  • conflict resolution or negotiation.
  • Familiarity with organizational change.
  • Demonstrated success in working collaboratively across units and in teams.
  • Excellent presentation and communication skills in English; fluency in other working languages of the WBG is highly desirable.
We are committed to achieving diversity in terms of gender, nationality, culture and educational background.
Receive more information and apply via http://tinyurl.com/htgr2vp Job # 161826. Closing date: 6 September 2016.
Working for www.worldbank.org/jobs a World Free of Poverty
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