Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Information Technology Department under Operations Division:
This is technical work performing a variety of highly complex tasks related to the development and delivery of banking services to customers using electronic banking channels to include Flexcube Direct Banking or Internet Banking, Tax online Systems, Bill Muster payments system and web servers used by Zanaco retail and corporate customers. Under the supervision of the Web Specialist, the following are among the Job’s key responsibilities:-
  1. Administration, support and ensure high internet banking availability
  2. Administration of Tax online and Asycuda transactions on Internet Banking
  3. Ensure high availability of Internet Banking and related systems
  4. Plan and implement customizations on Internet Banking
  5. Create test cases for required customizations
  6. Ensure proper testing
  7. Ensure change control policies are applied
  8. To manage 24/7 smooth operations of all the Bank’s web services
  9. Achieve 99.9% availability on all web services
  10. To perform basic web maintenance and support
  11. Develop and support features for websites related issues and the intranet
  12. Develop new technologies to the bank’s web services and increase the amount of leads via the web services by 20%
  13. Create and maintain documentation for web services operations
  14. Manage all services requests directed to the Web Operations team
  15. Ensure 5 day turn around to all web services, requests and customizations
  16. Perform web services availability and functionality from a variety of environments and networks
  17. Ensure 100% accessibility and functionality across all networks on all web interfaced ebusiness channels
  18. Ensure efficient delivery on any other assigned duties
  • Designated Client Areas, Head Office and Branch Users
  • 3rd Party Service Providers – Oracle, Microsoft etc.
  • Bachelor degree with a technical major such as Engineering or Computer Science
  • Good Oracle DB, PL/SQL and/or Java development/coding Skills
  • Certificate in ITIL, COBIT 5 and Oracle will be an added advantage
  • At Least 3 years working experience in banking and web applications such as Flexcube, Asycuda, Tax online FINACLE, T24 SWIFT, RTGS, ERP
  • Excellent written and communication skills
  • Drive for results
  • Motivating personality
  • Strong Communication skills, both oral and written
  • Analytical thinking and strong problem solving skills
  • Must be able to work with strict deadlines
All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to directly to the undersigned no later than 31st August, 2016 by close of business. Kindly note that you do not need to send us copies of your certificates at this point.
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