Vacancy at Habitat for Humanity Zambia

Organizational Background:
Habitat for Humanity Zambia is a not for profit Christian organization which is a part of Habitat for Humanity International. It was founded in 1984 with its existence in five provinces in Zambia. Its mission is to work with individuals, groups, churches and organizations to provide simple but decent housing for the vulnerable in our communities and eliminate poverty housing. Habitat believes in creating a world where everyone has a decent place to live.
Job Title: Donor Relations and Communications
Department: Resource Development and Communications
Direct report: Resource Development & Communications Manager
Job location: Lusaka
Relationships: Works closely with all staff & frequent liaison with management of, external consultants and agencies
Responsible for:  Communications and Donor Relations
JOB PURPOSE:  The Donor Relations & Communications Officer is responsible for assisting with social media and web content management, donor database management and cultivation of donors through up to sharing of information of Habitat for Humanity Zambia programs. Ensures messages are consistent with the overall brand meeting company standards to maintain and promote the positive image on behalf of the organization. Supports fundraising efforts through coordinating Public Relations activities during special events with the Fundraising Officers. Key to this position is the ability to multitask various projects at once and a high capacity for working independently and taking the initiative to accomplish tasks. This person must be a motivated and a self-starter.
  • Promotes awareness through production and dissemination of information and materials;
  • Cultivate and maintain donor relations and information through acknowledging all donations and pledges by written correspondence or other means;
  • Reviews and records all in kind and fund donations and report monthly
  • Build strong digital presence for the programme such as the website; social media; Instagram and youtube etc and be up-to-speed with new communications technologies;
  • Provide excellent and timely feedback to external customers who request information including recent and past donations and other donor records
  • Support photo and audio-visual documentation of the projects and events
  • Supports internal communications efforts through publishing and dissemination of newsletters, e-mails, fliers or memos; updating bulletin boards or calendars of events; and managing other tools to produce print and digital copies of communication for employees.
Key areas of responsibility:
  • Maintain accurate and up-to-date donor contact and historical information
  • Fulfill data and reporting requests, including the production of donor lists, regular progress reports and extractions of data from the database for analytical purposes
  • provide all Public Relations support during fundraising events;
  • Maintain guest lists, gather and prepare registration materials and other duties as assigned for fund-raising events.
  • develop and implement a donor recognition system and plan (local and international);
  • provide monthly a comprehensive communication report to track donor qualification, cultivation, solicitation and stewardship.
  • coordinate and monitor all recognition communication with Global Village teams quarterly
  • write thank you and recognition letters (e-updates), cards and informational materials to all donors monthly
  • Proactively develop new content and materials for the websites and social media platforms
  • Maintain social media platforms (facebook, linkedin, twitter) and update social media content.
  • Measure and present results of communication efforts monthly
  • Drive online campaigns to increase visibility of the HFHZ brand and activities
  • Create U-tube videos
  • Conduct social media monitoring and tracking programs for both internal and external communications to follow analyze and execute communications
  • Contribute to the development of HFHZ communications plan
  • Cultivates media relations and manages databases
  • Participate in field visits showcasing project progress and achievements
  • Organise and electronically file all electric communications e.g. video, photographs, news clips video’s/documentaries (Local fundraising events, global village, HFH events)
  • Create opportunities for free media coverage for HFHZ (electronic and print) through discussions, press releases, features and articles
  • Assist in the development of brochures, reports and the Annual report of the organization
  • Create an E-Bulletin; collecting articles from staff and network members around the projects. Review, editing, design and sending
  • Monitoring media landscape and breaking news stories related to program activity issue management team and programme staff with news alerts and background material for stories likely result in media queries to
  • Maintain documentation management system (hard copy and on the hard drive)
The officer may be required to perform duties that are beyond the scope of the job description in mutual discussion and agreement with the supervisor. Field visits play a large part in the incumbent’s activities; as such, it is expected that the incumbent is willing and able to take part in such activities as and when needed and sometimes with short notice.
Knowledge (Education & Related Experience):
  • Bachelor’s degree in Public Relations, Mass Communications or in relevant field;
  • Three years’ work experience in communications and donor relations;
  • Demonstrated ability to work in a not-for-profit environment with limited budget and resources
  • Demonstrated ability to produce written materials for a range of audiences;
  • Excellent communication skills with the ability to write fluently;
  • Demonstrated ability to design, manage, implement and evaluate fundraising appeals or      campaigns for an NGO;
  • Effective computer skills, in particular in Word, Excel and PowerPoint, Desktop Publishing and           website management
  • Experienced in the creation and/or design of visual media/communications materials (print, digital, etc.);
  • Proficiency with PC based software programs (Word, Excel, Publisher), office technologies, and social media (Facebook, Twitter, Google suite, Flicker, Picasa);
  • Demonstrated professional commitment to human and community development
  • English language fluency; and,
  • A Clean driving Licence
  • Work experience in an NGO environment will be an added advantage
Skills (Special Training or Competence):
  • Result orientated and a self-starter
  • Well organized with attention to detail;
  • Interpersonal skills and strong communication and writing skills;
  • Innovative, Creative problem-solver, resourceful, solution-oriented;
  • Demonstrated ability to work with poise under tight timeframes;
  • Skilled at working in teams and independently;
Key Behaviours:
  • Interpersonal and intercultural sensitivity
  • God fearing and mature
  • Flexible, patient and compassionate;
  • High degree of integrity and maturity
  • Committed and responsible
  • A person of high integrity and good judgment;
  • Sense of humor and positive attitude.
  • Willing to work out of contractual hours during times of need for that.
KEY RELATIONSHIPS (excluding own line manager and staff)
  • Country Representative
  • Zambia Country Office  staff
  • Partners
  • Service Providers
  • Government Departments
  • Donors
Application mode:
Address the letters to the National Director, email an application letter, an updated CV and all relevant academic and professional qualifications to: or
Closing date for applications will be Thursday, 13th October, 2016 at 17hrs.
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