Friday, October 21, 2016

Habitat for Humanity Zambia VACANCY ANNOUNCEMENT

Habitat for Humanity Zambia is a not for profit Christian organization which is a part of Habitat for Humanity International. It was founded in 1984 with its existence in five provinces in Zambia. Its mission is to work with individuals, groups, churches and organizations to provide simple but decent housing for the vulnerable in our communities and eliminate poverty housing. Habitat believes in creating a world where everyone has a decent place to live.

Job Title: Receptionist

Department: Human Resource and Administration Department

Direct report: Human Resources Officer

Job location: Lusaka

Relationships: Works closely with all staff.

Responsible for: Nil

JOB PURPOSE: To ensure that there is no breakdown in communication both internally and externally, efficiently taking and relaying messages and being an effective first contact person of the organization.

Key areas of responsibility :

Answer phones and operate the switchboard, route calls to specific people.
Ensure that all phone bills are up to date and making follow ups with the service provider(s) when the phones are not working.
Ensuring that parcels are sent to various destinations by DHL or any other way and working with the drivers to ensure that letters are collected from the post office once per week.
Typing of departmental weekly plans and disseminating them to all staff.
Answer basic inquiries about the organization.
Taking and making appointments for the National Director and members of the Senior Management.
Greet visitors warmly and make sure they are comfortable.
Ensure reception area is tidy.
Management of the office supplies store room.
Coordinate mail flow in and out of the offices.
Perform filing and clerical duties.
Taking and relaying messages.
Raising of requisitions under Human Resource and Administration.
Discharging any other duties as may be requested from time to time.

Knowledge (Education & Related Experience):

A minimum of a Diploma in Secretarial or Administration studies, Diploma in Public Administration, Business Administration or any other relevant qualification.
One (1) year experience as a Receptionist
Skills (Special Training or Competence):

Confident and able to communicate with people at all levels.
Able to use initiative and work with minimum supervision.
Flexibility and able to respond to change.
Ability to prioritize responsibilities and multi-task.
Ability to work under pressure and meet deadlines.
Reliable and well organized.
Good self presentation.

Application mode:

Address the letters to the National Director, emailing an application letter, an updated CV and all relevant academic and professional qualifications to: or

Closing date for applications will be Thursday, 3rd November, 2016 at 17hrs.



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