NEW JOBS AT MTN ZAMBIA - DEADLINE 29/10/2016


Senior Manager: Sales & Marketing (Northern Region)

 Responsibilities

Prepare annual plan and budget to implement Sales and Marketing Regional strategy
Build strong distribution network within the Region, and manage the relationships between MTN and Distributors and stake holders in the marketing fraternity
Lead the identification of new sales opportunities and focus sales effort through the Regional Managers
Liaise with Regional Managers to ensure adequate support is provided to distributors ensuring appropriate branding, adequate stocks, capacity building, training on any new products and services and resolution of conflict
Ensure that media schedule is in place and advance the MTN regional growth agenda
Liaise with Marketing and Regional Managers for any research, campaigns and other marketing activities
Liaise with Networks for the resolution of any network problems in the Region through active participation in the Global forum meeting
Effectively manage the development of direct reports, linking performance management, learning & development, talent management and the MTNZ Employee Value Proposition to achieve optimum performance
Stay abreast of developments in Regions of expertise and performs to the highest ethical and professional standards

Candidates Requirements

Degree or equivalent in Sales/Marketing/Commerce
5 years sales experience
Administration and Operational Management experience
Telecommunications experience an advantage
GSM and Mobile Money telecommunications knowledge

Closing Date For Accepting Applications Is 29/10/2016.
Note That Only Shortlisted Candidates Will Be Contact

Senior Manager: Retail & Customer Engagement (Northern Region)

Responsibilities

Translate national business plan into annual plans, ensuring service centers and EBU have the required resources required to achieve their sales and other business objectives
Manage operational budget according to priorities in the business plan
Develop service level standards for service center operations and monitor the performance of each service center
Liaise with Marketing to ensure that Service Centre structure conform to corporate identity
Provide forecast of stock requirements for EBU and service centres in liaison with Procurement
Identify systemic problems and engages with stakeholder departments to ensure effective service for both prepaid and post-paid customers
Provide guidance for the assessment of product and service needs and leads the pitching of proposed solutions within value proposition
Supervise Account Coordinators to ensure an appropriate level of support during implementation and all support to clients post implementation of solutions
Engage staff from Networks and Marketing departments to ensure effective support for the sales team in delivering customer centric services
Ensure MTN Enterprise policies and principles are appropriately applied for acquisition and retention strategies
Managing the debt portfolio for the corporate segment ensuring all accounts are sitting within the acceptable credit period.
Effectively manage the development of direct reports, linking performance management, learning & development, talent management and the MTNZ Employee Value Proposition to achieve optimum performance
Stay abreast of developments in Regions of expertise and performs to the highest ethical and professional standards

Candidates Requirements

Diploma/Degree in Sales & Marketing  or equivalent
5 years sales experience in Telecoms/service industry
5 years’ experience in a leadership role
Administration and operational experience
Experience in telecommunications environment

Closing Date For Accepting Applications Is 29/10/2016.

Note That Only Shortlisted Candidates Will Be Contact

Regional Manager: Money Mobile (Northern Region)

Responsibilities

Execute strategy, policies and procedure for management of Mobile Money operations and ensure set revenue and acquisition targets are met
Grow Mobile Money Merchant Network and Eco-system
Design business strategies to increase number of Mobile Money active customers
Development & implementation of the Master Agent model
Agent Recruitment & Management ensuring agent recruitment process is effective and relevant
Manage expansion of MTN's MM retail footprint to ensure product availability at "arm’s length of desire"
Ensure MTN's MM remains competitive in terms of depth, breadth, customer experience and branding
Ensure that all agent disputes are resolved in a timely manner
Provide the marketing product development team with market intelligence for improvements on current electronic offerings

Candidates Requirements

Diploma/Degree in Sales & Marketing  or equivalent
4-5 years’ experience in a dealer Management function
Retail Training
Middle Management Executive Development Programme Training.
Financial and Budget management training.
Distribution Management

Closing Date For Accepting Applications Is 29/10/2016.
Note That Only Shortlisted Candidates Will Be Contact

Manager: Strategic Channels (Northern Region)

Responsibilities

Provide the marketing product development team with market intelligence for improvements on current electronic offerings
Meet and exceed monthly sales targets within the Business and Consumer segments.
Identify new sales opportunities and focus the sales effort to capitalize on such opportunities.
Implement various strategies to ensure customer satisfaction levels are achieved.
Monitor sales targets for dealers and advise on performance
Monitor banks, retail chains, third party providers of electronic offerings and prepare reports
Maintain an up to date working file on competition regarding their products, services & activities
Provide continual feedback through completion of formal reports concerning the processes related to timely stock provision when dealers place orders
Increase retail outlets stocking electronic airtime in Zambia

Candidates Requirements

Diploma/Degree in Sales & Marketing  or equivalent
2 – 3 years’ experience in service industry and/or cellular/telecommunication and/or operational management.
Knowledge of GSM Environment
Knowledge of MTN products and Services
Understanding various converging technologies
Understanding of various distribution channels, markets and the customer requirements

Closing Date For Accepting Applications Is 29/10/2016.

Note That Only Shortlisted Candidates Will Be Contact
Contact HR jobs:  jobs.ZM@mtn.com

Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document.

Hand delivered or posted applications will not be accepted.

* Note that only shortlisted candidates will be contacted.
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