Senior IT Officer – Communications Support , Zambia Revenue Authority


In line with our corporate priorities aimed at ensuring the optimization of revenue collection and increase tax compliance in one hand and the need to effectively manage the numerous challenges and opportunities in the fast changing business environment on the other, we are seeking a highly motivated, result-oriented, well-qualified and experienced professional.
Senior IT Officer – Communications Support (ZRA 05)
Responsibilities
  • Ensure that IT communications services availability is within the IT Department’s Service Level Agreement margins
  • Ensures that users are making full usage of the available features on IT communications systems
  • Ensures proper usage of all IT communication systems
  • Makes arrangements for payments of all IT communication licence fees and bills to relevant authorities
  • Performs and supervises installations, configurations and protection of all  IT communication systems
  • Ensures the availability of much needed  IT communication accessories, service manuals, spares and essential tools
  • Conduct performance appraisals for all stuff under direct supervision
  • Provides IT communication inputs for the preparation of the annual budget for IT departments
  • Carriers out any other duties, relating to the role as directed by IT management or supervisor from time to time
Qualifications
  • Grade 12 school certificate or equivalent
  • University degree in Electronics, Telecommunications,Electrical and Electronics, Computer Science or Computer Engineering
  • Three years experience in the Information and Technology profession
  • Knowledge in systems such as TDMA VSAT systems, IP PBX systems, CISCO systems, Unified communication
Other Attributes
  • Innovative
  • High integrity and team player
  • Decision maker
  • Good analytical, technical and presentation skills
  • Good computer skills
  • Problem solving skills
  • Communication skills
How to applySubmit an application letter with detailed CV, copies of academic or professional qualifications, day time reachable phone number including referee’s addresses to the undersigned:
Director – Human Resource,
Zambia Revenue Authority,
PO Box 35710,
Lusaka.
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