Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following jobs aimed at contributing to the Bank’s strategic vision, in the Human Resource & Training Division under the Human Resources Operations, Compensation and Industrial Relations Department at Head Office:-



To support the development of the Bank’s Compensation and Benefits strategies and ensure successful implementation of such strategies so as to ensure effective talent acquisition, engagement and retention and performance within the Bank.

Under the supervision of Head – Human Resources (HR) Operations, Compensation and Industrial Relations , the following are among the job’s key responsibilities:-

To provide input into the development of a competitive Compensation and Benefits strategy
To provide input into the development of Compensation and Benefits and Remuneration Policies
To develop an effective Reward and Remuneration philosophy that will drive a high performance culture
To benchmark against local and international remuneration, pay incentive trends and best practices through participation in remuneration surveys and integrate into remuneration policies and practises where appropriate
To ensure that the Bank’s Compensation and Benefits for both Unionized and Non-Unionized staff members are effectively structured to enable high quality talent acquisition and retention
To operationalise the Compensation and Benefits strategy and ensure effective implementation
To facilitate the implementation of performance based annual salary reviews in liaison with line managers and Human Resource Business Partners
To facilitate job evaluation and job grading, working closely with Business Unit Heads, Line Mangers and Consultants to ensure alignment
To prepare and provide all relevant input into the payroll process to Finance so as to ensure timely and accurate processing of payroll

To provide input into the annual budgets for staff Compensation and Benefits, including all staff salaries and allowances
To ensuring that all Compensation and Benefits related expenditure is accounted for and that costs are contained within budget parameters
To liaise with all Compensation and Benefits related vendors, including salary surveyors, Pension Fund managers, GLA/GPA providers, Medical Scheme Providers and all relevant staff welfare service providers
To negotiate the most cost effective packages from all vendors on all relevant staff benefits
To manage service delivery to ensure that all relevant Service Level Agreements (SLAs) are adhered to and that the bank and its employees receive high quality service in line with agreed contracts.

External: Local Regulators on statutory matters, Unions, Vendors
Internal: All Divisions


Minimum 5 Credits Grade 12 Certificate including Mathematics and English
University Degree in Human Resources, Business Administration, Public Administration, Finance & Administration
At least three (3) years related work experience
Must have a valid ZIHRM license/certificate
Demonstrated knowledge of local Labour Laws, HR Regulations and Compensation and Benefits practices
Detail oriented, highly organized, flexible with a positive attitude, team player.
Very good analytical and communication skills
Advanced excel proficiency

Judgement and decision-making
Excellent communication skills (verbal and written)
Excellent Presentation skills
Ability to analyse and research information
Ability to explain complex information clearly and simply with
Influencing and negotiation skills
Excellent interpersonal & Networking skills
Good problem solving skills


All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to no later than Monday, 5th December 2016.

Kindly note that you do not need to send us copies of your qualification certificates at this point.


P.O.BOX 33611
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