Food and Beverage Supervisor Wanted at Southern Sun Ridgeway Hotel


Southern Sun Ridgeway Lusaka Established in 1952, is a landmark hotel in the capital city of Zambia. Its location near the city centre and the international airport offers guests easy access to nearby embassies, government offices, and other attractions in the city.
Responsibilities
  • Achievement of budgeted food sales, beverage sales and labour related costs
  • Achieves maximum profitability and over-all success by controlling costs and executing quality of service
  • Completion of weekly schedules
  • Schedule staff as necessary to ensure adequate and consistent levels of service
  • To supervise and co-ordinate daily operation of meeting or banquet set-ups and service
  • Completion of Banquet Bar Requisitions
  • Maintain records for inventory, labour cost, food cost
  • Follow-up each function by completing a Function Critique and submit to the Sales & Food and Beverage Manager
  • To assist in menu planning and pricing
  • Development and maintenance of all department control procedures
  • Provides labour costing information for Function Statements
  • Supervision of weekly schedules
  • Schedule staff as necessary to ensure adequate and consistent levels of service
  • Be available to Hotel Staff at all times by pager
  • Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation
  • Ensuring that services meet customer specifications
  • Ensures quality of function and meeting venue set-up
  • Liaise on an on-going basis with the Food and Beverage Manager to ensure all client needs and requirements are met
  • Provide quick service for last minute changes
  • Check Food & Beverage or coffee Break schedule if applicable
  • Dealing with customer complaints
  • Staff attitude and appearance
  • Teamwork and Relations with co-workers and management staff properly trained
  • Inspection of Meeting Room prior to guest arrival ensuring that client specifications have been met
  • Co-ordinate the general housekeeping of the Ballroom, Lower Lobby, Lower public washrooms, kitchen, storage areas, entrance areas
  • Participation towards overall Hotel Maintenance and cleanliness
  • Effective communication skills
  • Staff training and development
  • Department meeting being held monthly
  • Personal development and growth
  • Discipline of Personnel when required
Qualifications
  • Grade 12 Certificate
  • Diploma in Hotel Management from a recognized Institutions
  • Five years post experience
  • Skilled as a Food and Beverage Duty Manager
  • Skill in communication, planning and organizing
  • Demonstrated ability to run food and beverage operations
  • Confident, Passionate and Persuasive
  • Must be a goal getter and team player
  • People oriented
How to apply
Apply with an updated curriculum vitae and copies of your academic and qualifications to the undesigned:
Human Manager,
4th November 2016,
746 Church Road,
PO Box 30666
Lusaka.
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