INFORMATION TECHNOLOGY (IT) BUSINESS PARTNER WANTED AT ZANACO


Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Information Technology (IT) Department at Head Office:-

INFORMATION TECHNOLOGY (IT) BUSINESS PARTNER (X1)

JOB PURPOSE

To serve as a strategic interface with assigned business units or functional areas by linking IT to the business. Supporting the IT unit by acting as the primary point of contact to business, Line Executive and Managers in promoting the services and capabilities of the IT function in order to drive organisational outcomes that ultimately enable the achievement of business objectives.



Under the supervision of Head – IT, the following are among the job’s key responsibilities:-

To act as primary point of contact with designated client base on the IT agenda – influencing Managers by building and sustaining credibility and strong working relationships, challenging views when necessary and becoming an active member of clients Management team
To engage with the business units to understand their Departmental goals and objectives so as to provide effective IT support in achievement of those goals
To gather and analyse relevant Departmental information and develop recommendations on IT solutions and actions that are presented to the business in the required timelines
To provide proactive expert advice and equip key clients with appropriate IT tools and knowledge to effectively manage their business in line with approved budgets/performance targets
To proactively gain client feedback on the IT Department’s service delivery so as to develop innovative ways of improving IT support to the departments
To recommend or link business and support units to appropriate IT resources based on requirements and requests presented to the Business Partner
To work in partnership with the business to provide specialist coaching, support and influence that enable key clients to effectively deliver their business plans
To advise the assigned departments on best practice in IT related aspects
Any other responsibilities assigned by management.


INTERNAL/EXTERNAL CONTACT

External: Vendors
Internal: All Divisions
QUALIFICATIONS AND EXPERIENCE

Minimum 5 Credits Grade 12 Certificate including Mathematics and English
University Degree in Computer Science
3-5 years working experience in IT
Proficiency in MS Office
JOB CORE COMPETENCIES

Excellent communication skills (verbal and written)
Excellent Presentation skills
Ability to analyse and research information
Ability to explain complex information clearly and simply


APPLICATTION PROCEDURE

All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Monday, 5th December 2016.

Kindly note that you do not need to send us copies of your qualification certificates at this point.

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

THE CHIEF HUMAN RESOURCE & TRAINING OFFICER
HUMAN RESOURCES AND TRAINING DIVISION
ZAMABIA NATIONAL COMMERCIAL BANK PLC
HEAD OFFICE
P.O.BOX 33611
LUSAKA
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