Wednesday, November 16, 2016

IT Officer, Luapula, Zambia

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology — creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of: IT Officer
Job Summary / Responsibilities
  • Provides system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of infrastructure and network systems. Analyzes user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Identifies alternatives for optimizing computer resources.
  • Supports IT strategic initiatives for servers and network systems for company goals and projects.
  • Researches, plans, install, configure, troubleshoot, maintain and upgrades hardware and software interfaces with the operating system.
  • Analyzes and evaluates present or proposed business procedures or problems to define data processing needs.
  • Monitors storage media capacities to ensure company operations are not compromised by insufficient storage capacity.
  • Responds to requests for new domain accounts and security changes to ensure accounts are deleted, locked or archived as necessary.
  • Works with team members to advice on appropriate hardware and software needs and evaluate computer vendors.
  • Maintains confidentiality with regard to the information being processed, stored or accessed by the network.
  • Documents system problems and resolutions for future reference.
  • Conducts system/network monitoring, backup and recovery services, security implementation, and capacity management and account maintenance.
  • Collects and analyze system performance data and maintains optimal system performance and security functions.
  • Provides trouble-shooting services to IT Helpdesk.
  • Supports host computer and network systems.
  • Develops, documents and revises system design procedures, test procedures, and quality standards.



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