Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Information Technology Department at Head Office:-



The role holder will lead on policy management to support Zanaco’s strategic objectives and will ensure that the policy framework created meets the necessary requirements set by relevant regulators and legislators where Zanaco operates. They will own key strategic relationships with relevant stakeholders (e.g. Internal Audit) with the aim of furthering Zanaco’s goals.

Under the supervision of the Information Security Head, the following are among the job’s key responsibilities:-

Responsible for managing Governance services provided by IT & InforSec
Establish and own Digital Security’s overall regulatory strategies and policies, and ensure appropriate inclusion and understanding of regulatory and legal obligations
Determine and establish the approach by which Information Security will manage and govern service delivery
Accountable for management of Security spend including recording and reporting on decision making in relation to allocation and spend of budget
Develop a framework for monthly reporting on budgets, responsible for ensuring the roll-out of this process across the team
Ensuring adequate engagement and governance of joint ventures, third parties and partners
Responsible for setting and acceptance of risk appetites, (including strategic and operational risks) and ensuring that the systems and controls are adequately designed and operating effectively to manage the risks
Establishing and maintaining strong relationships organisation wide and with external regulators
Ensure that all legal and regulatory issues and judgments are monitored and acted upon if necessary

Oversee the development and implementation of Zanaco’s Regulatory Compliance strategy including the management of compliance relationships with the Regulator and across the industry
Develop and coordinate human capital processes and the information security profession
Supporting the business with information security independent and internal audits of Governance, Risk and Compliance Programs and to take a specific lead role in the management of audit, ensuring that audit findings are properly managed
Participation in ongoing development and management of the information security governance process, including updating and obtaining approvals for information security policies, standards and procedures, as applicable
Works with technical experts to assess technical and administrative information security controls for meeting compliance requirements
Provide guidance to project teams on data governance requirements (PCI DSS, various banking and privacy regulations)
Define requirements, document and implement the necessary strategies, policies, standards and procedures for the Governance, Risk and Compliance Programs
Ensure timely resolution of outstanding security and compliance issues
Facilitate adherence to standard Information Security Framework and provision of quality assurance to information environment
Ensure a secure business environment and protection of stakeholder value
Facilitating of secure ICT enabled business products through facilitation implementation of integrity, confidentiality and availability
Any other responsibilities or functions as maybe assigned by management


External: Regulators
Internal: All Divisions

Minimum 5 Credits Grade 12 Certificate including Mathematics and English
University Degree in Computer Science
CISA/CGEIT/CRISC/CISM or related security certifications will be an added advantage
Must be familiar with Information Security Framework such as ISO 27000
Experience within the banking industry
At least five (5) years working in IT and banking
At least two (2) years Information Security experience
External security accreditation by a recognised professional security– CISM, CISSP, M.Inst.ISP

Analytical skills
Numeracy/Financial skills
Attention to detail 3
Interpersonal skills,
Communication skills
Rule Orientation
Planning and optimizing for the accomplishment of tasks
Time management
Drive for results


All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Monday, 5th December 2016.

Kindly note that you do not need to send us copies of your qualification certificates at this point.


P.O.BOX 33611
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